Pearson Senior Manager, Product Technology (Digital Platforms) in Hoboken, New Jersey
Senior Manager, Product Technology (Digital Platforms) - ( 2101141 )
We are the world’s learning company with more than 22,500 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. We’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
At Pearson, we believe in the power of difference. Harnessing the unique skills, perspectives, and backgrounds of every employee helps us foster innovation and create the most effective solutions for learners around the world. That’s why we’re committed to ensuring that diversity and inclusion are embedded into everything we do. We foster a work environment that’s inclusive and diverse — and where our people can be themselves — so we can reflect the customers and learners we serve.
Pearson is delighted to be committed to the Race Charter, and to be confirmed by Stonewall in the Top 100 Employers LGBTQ employers in the UK. We are a Disability Confident committed employer and were recognised in the Best Employers for Diversity 2019 awards. We are featured on The Forbes list of Best D&I Employers and are a Working Mums Top Employer and Age Positive employer. Pearson is listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). We are proud to offer an exceptional and supportive environment to develop your professional career.
The Senior Manager, Digital Platforms reporting to the VP of High Stakes Portfolio, English Assessment will support digital product maintenance across English Assessment (EA) platforms covering everything from the front-end web platform to back end services that drive the platform and applications for the EA business. This individual will be responsible for core maintenance of live applications and work closely with teams across Product Management, Marketing, Technology, Pearson VUE and Support & Operations. The role will be responsible for maintaining and supporting mission-critical digital applications as necessary.
Responsible for overall stability and resilience of the PTE digital experience, with particular focus on the interfaces between technologies and with clear RACI across technology teams.
Implement and run monitoring and coordinate critical incident response as needed, working closely with marketing, communications and customer services teams
Collaborate closely with Pearson delivery teams (VUE, School Assessment/ ATE, CIO), sharing performance metrics, SLAs etc
Maintain a complete view of technical architecture and data flows across delivery of PTE portfolio
Coordinate effective release and testing cycles with technology and product development
Actively look for opportunities to increase efficiency, drive resilience and incorporate technical development/advances into our underlying architecture and scoring workflows
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
Qualifications & Essential Skills
Bachelor degree or relevant experience in Computer Science, MIS, or equivalent technology discipline
Relevant software architecture experience including application maintenance
Current technology stack: Java, Web Services (REST/SOAP), Angular, AWS
Experience in failure mode effective analysis
Knowledge of interoperability and system-to-system communication via APIs
Knowledge of application security and data security (especially regarding customer data)
Knowledge of principles of eCommerce and prevalent technologies
Quickly learn new processes and tools, business domains and technical applications
Able to think technically and analytically
Must have strong time management skills - including ability to work well under pressure, plan, set priorities, adapt to change, and meet established timelines
Experience with some or all of the following tools is considered a bonus:
React, JSF, MongoDB, Headless CMS, SQL, .NET, Radware, Splunk, NewRelic
Knowledge and remediation experience of common OWASP security risks such as SQL injection, XSS, DDoS, CSRF, XEE
Primary Location : GB-GB-London
Other Locations : US-NJ-Hoboken, US-MA-Boston
Work Locations :
Job : Product Management
Organization : Global Product
Employee Status : Regular Employee
Job Type : Standard
Job Level : Manager
Shift : Day Job
Travel : Yes, 25 % of the Time
Job Posting : Feb 23, 2021
Job Unposting : Mar 9, 2021
Schedule: : Full-time Regular
Req ID: 2101141