Pearson Account Manager, Communications in Hoboken, New Jersey

Account Manager, Communications


We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world's innovations, personal and global, large and small. Our mission is to help people make measurable progress in their lives through learning.

Position Purpose:

Global Corporate Affairs & Marketing (GCAM) communicates Pearson's unique position as the world's learning company by building strong and enduring relationships with our key stakeholders across global audiences around the world. We focus strengthening our reputation with policymakers, influencers, the general public, and our employees. We ensure that our brand, communication, digital, and marketing efforts are being driven with global consistency. Collectively, our work is anchored in building a strong global Pearson brand with social purpose at its heart.

We are looking for an experienced Account Manager who will help us serve the needs of our internal clients. This position is responsible for executing on multiple client projects. This includes all activities across the range of client services from project coordination through creative execution.

You will be part of a team serving internal clients across the global Pearson community and will report to the Senior Account Manager to help to ensure a high standard of client services.

Collaboration, partnership, active stakeholder management, and a positive, flexible attitude are foundational to success in this role. Thriving in an evolving environment, working to drive new ways of working and innovation, and continuing to find ways for improvement, efficiency, and sustainable growth is key.

Key ​Responsibilities:

Responsible for executing on the high-quality delivery of project activities for “internal” accounts, based on a deep understanding of the business and clients.

Ensure that all campaigns, programs and projects are being delivered on a day to day basis according to expectations

Build strong relationships with clients by acting as a trusted advisor on execution

Support in the development of proposals and statements of work in collaboration with your team members

Help to realize strategic and measurable campaigns, programs and support to produce results and monitor quality, timeliness and cost efficiency

Bring innovation and best practices to the work for clients—knowledge sharing from inside and outside Pearson

Provide hands on insights during strategy, ideation and campaign execution and meet with internal teams (clients) on a regular basis to aid review campaign progress and performance

Learn and give feedback from past campaign/project results to help uncover opportunities for improvement

Execute on creative briefs in an exceptional way

Track and coordinate all activities occurring for each account

Aid in analyzing marketing trends and predictions and researching market conditions to develop marketing strategies


Key Attributes:

Confident self-starter and problem-solver with strong leadership skills

Collaborative, thoughtful, energetic team player

Natural relationship builder with integrity, reliability and maturity

Ability and strong desire to interact with clients on a daily basis

Great client management and interpersonal skills

Bachelor’s degree in communications, business, marketing, education or PR preferred

Experience working in an agency environment is a plus

Ability to have fun, positive energy and a sense of humor are a must! An affinity for snacks is an added bonus.

1-2 years' related experience preferred

And, has a proven track record of:

Developing and Leveraging Relationships- You have a track record of excellent internal stakeholder management at all levels.

Communication- You have developed written and interpersonal skills, and use these to influence outcomes with persuasiveness and candor. You appreciate the diversity of stakeholder interactions and adapt your style and approach accordingly.

Analytical Skill and Learning Agility– You take a systematic, structured view of situations, while staying focused on the big picture. You have the capacity to be open to new ideas and comfortable exploring areas where there are no right answers.

Global Perspective– You have experience operating in a global environment and are able to demonstrate international cultural agility.

Business Acumen –Experience, insight and knowledge mean you are able to understand the long-term market potential and translate this into the corporate strategy.

Deliver Results– You have a track record of achievement, translating complex strategies into actionable plans.

Judgment– You demonstrate sound judgement in assessing business risks and make decisions that balance a variety of factors and considerations whilst always maintaining the integrity of the core values and business strategy.

Personal Qualities:

Brave- Resilient – operating under pressure and to tight deadlines

Accountable- integrity & delivers what is promised

Decent– represents Pearson’s values and believes in the company mission, is a trusted confidant to colleagues and external sources

Imaginative– finds insights to tell Pearson’s story and tells compelling stories simply.

We work hard, start early to chat with our UK team members, and have flexible work arrangements. We bounce between our New York City and Hoboken offices, and have work-from-home Fridays.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-NJ-Hoboken

Other Locations US-NY-New York

Work Locations: US-NJ-Hoboken-221 River 221 River Street Hoboken 07030

Job: Communication

Organization: Global Corporate Affairs & Marketing

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Aug 10, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1810436

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled