Pearson Product Information Administrator in Harlow, United Kingdom
Product Information Administrator
At Pearson we’re committed to a world that is always learning and to our talented team who make it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
Working as part of a small team within the Product Information department this role will support the Price and Availability Manager. The role will involve working with Product Information and neighbouring teams in Production and Inventory, Customer Services, Sales teams, global Pearson offices, and may have some direct contact with customers and third parties.
Specific duties include, but are not limited to, the following
Work in shared mailbox to respond to a range of queries from business users eg price updates, price clarifications, VAT queries, market restriction adjustments, and updating system data as required.
Perform analysis if needed, and carry out product-level data updates to systems, in line with policies and procedures, to improve data integrity, completeness, and timeliness, with a specific focus on pricing and market rights/refer embargoes. Data entry work will be a mixture of manual and data loader techniques.
Carry out established routine tasks as agreed with Line Manager
Support routine price exercises eg price review and year end tasks
Assist team in carrying out User Acceptance Testing when required
Provide cover to monitor the Pearson InfoCentre Mailbox when colleagues are absent. This may involve issuing invitations to new users or assisting new users when they are setting up their reports.
Other duties and responsibilities may be assigned.
Good communication skills - both oral and written
Excellent attention to detail
Thorough and professional approach to work
Good organisation skills
Able to work on own initiative as well as part of a small team
Proficiency in MS Excel or Google Sheets, and comfortable using GoogleDrive shared documents
Respect for and ability to meet deadlines
Previous experience in any environment handling data would be helpful
Familiar with working in Oracle R12 relevant but not essential
Primary Location: GB-GB-Harlow
Work Locations: GB-Harlow-Kao Park Kao Park London Rd Harlow CM17 9NA
Employee Status: Fixed Term
Job Type: Standard
Shift: Day Job
Job Posting: Aug 9, 2018
Job Unposting: Aug 18, 2018
Schedule: Full-time Temporary
Req ID: 1810813
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled