Pearson Solutions Manager in Durham, North Carolina
Solutions Manager - ( 2105675 )
We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.
The Software Solutions Manager shares responsibility for planning, designing, and managing the development of Content Technologies. The Software Solutions Manager is active in all phases of development, from gathering customer input and requirements through user interface design and specification writing to sprint planning, SCRUM/KANBAN management and quality assurance testing. The Software Solutions Manager has authority to exercise leadership in the design and development of specific solution features.
Track and prioritize software feature requests
Define the business case for specific feature requirements
Research user needs and expectations for specific feature requirements
Work closely with architecture and engineering leads to convert feature requirements into technical solutions.
Write use cases, business requirements, functional specifications, and test plans for specific feature requirements
Perform acceptance and ad-hoc functional testing of new features
Collaborate with staff or freelance designers and team members to develop a cohesive user interface for new features
Conduct (or assist with) usability testing, user development conferences, and focus groups
Monitor and review the development of specific features including software engineering, QA, and documentation
Manage end-to-end Technology Project delivery lifecycle via Daily Scrums and regular Project delivery meetings/reporting
early business engagement to scope ideas and define the solution and project delivery organisation
business change management & transition
technical solution design and development
test and acceptance
technology and business implementation & optimisation
benefit realisation (benchmarking / tracking) to project objectives
Drive the delivery of technology development including facilitating budget estimation, sprint planning, infrastructure and network delivery, QA and data migration, engineering release
Facilitate estimation of project timeline and effort with Technology Engineering Lead and Business Leads
Actively challenge and refine estimates based on experience and domain knowledge; additionally seeks peers reviews with external (non-project related) resources to validate estimates & delivery approach
Develop Agile sprint methodology for delivery team
Design issue tracking and resolution process
Coordinate teams to develop, build, and troubleshoot
Track requirements and development release schedules
Report to leadership on progress, roadblocks, and priorities
Communicate with multiple teams and staff on priorities, tasks, and goals
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Bachelor's degree required or equivalent work experience in educational publishing, educational technology, or instructional design
Requires a minimum of 5-7 years minimum experience within a software solutions management, UI design, business analysis, development and project management experience in IT or software field (ideally Media or Publishing)
Experience with BA/PM toolsets: JIRA, Smartsheets, Windows Suite (MPP, Excel), Google Docs, Planview
Successful track record of managing scrum- or Kanban-based agile projects to schedule and budget.
Effective written and verbal communication skills
Understands team dynamics, fostering a positive team environment
Ability to generate respect and trust from staff and external constituencies
Ability to communicate professionally, clearly and effectively to target audiences.
Excellent customer service ethic
Able to work under pressure to meet deadlines. Good organisational, planning & time management skills.
Excellent project management, planning and organisational skills.
A track record of building, maintaining and managing strong relationships within an international business and across many different stakeholder groups.
Excellent communication skills and understanding of how information should be presented to get across important issues to different groups of stakeholders
Proactive in seeking information, challenging norms and driving efficiency
Demonstrates the ability to effectively assess and resolve complex issues and problems
Accomplished team player with a desire to work hard, get along with others, and have fun.
Primary Location : US-NC-Durham
Work Locations :
US-NC-Durham-5425 Page Churchill
5425 Page Road
Job : Technology
Organization : Technology & Operations
Employee Status : Regular Employee
Job Type : Standard
Job Level : Individual Contributor
Shift : Day Job
Job Posting : Apr 28, 2021
Job Unposting : Ongoing
Schedule: : Full-time Regular
Req ID: 2105675