Pearson Senior Engineer - Productivity in Durham, North Carolina
Senior Engineer – Productivity
The Engineer M365 Collaboration and Productivity has proficiency in a diverse set of technologies and tools necessary to engineer, implement and drive our transformation to a modern, colleague orientated digital workplace. This includes stakeholder engagement, understanding business strategy and assisting development of the medium & long-term strategic roadmaps to redefine Pearson’s Digital Workplace platform services.
The candidate will be of a progressive mindset, experienced working in Agile, driving the adoption of emerging M365 capabilities, delivering continuous improvements to our platform and end-user experience. You will be required to help design and deliver the strategy and help develop junior Engineers.
The role will require you to work, educate and influence a range of stakeholders across the business to understand their technology requirements Engineering solutions to ensure we are delivering Pearson end users with a secure and seamless experience
You have supported M365 across different sized enterprises and sectors. You can assess and implement changes across M365 – supporting our internal customers need to use the product in new and diverse ways. You will provide technical leadership, direction and are recognised as an expert in your field.
Responsibilities and Duties
Provide delivery and engineering management for Microsoft Office 365 based collaboration services to support Pearson’s global businesses spanning Teams, OneDrive, SharePoint, and ancillary products including Power Platform
Assist in the development of a solution roadmaps, product catalogues and vision for applications supported.
Support and maintain key solution integrations, governance, and plugins.
Building plans and policies for Microsoft collaboration portfolio and associated ancillary services, strategies, and technologies alongside the Microsoft Architects
Ensuring that key O365 product life cycles are understood, tracked, and communicated with appropriate remediation when required.
Create & Maintain system documentation, testing, training, run books and post-deployment/upgrade assessments including regular system health checks for O365.
Work in collaboration with User experience delivery lead and help them prepare user communication guides
Skills and Abilities
High level of experience and in-depth technical knowledge of Microsoft Azure, Office 365, M365 and Endpoint security solutions (E5).
Extensive knowledge and experience of the M365 /O365 environment including Microsoft Teams, Exchange Online, SharePoint/OneDrive and Viva.
Experience with Azure AD, Active Directory, Microsoft Endpoint Manager
Experience with configuring and managing Data Centric controls including MIP/AIP/OME and data retention.
Experience with configuring and managing meeting room/hybrid working solutions.
Experience with delivering change in an Agile/ITIL environment
It is desirable to have experience with non-O365 collaboration tools such as Zoom, Slack, GSuite etc
It is desirable to have experience with PowerShell Scripting, Jira, Confluence, Power Platform, Sharegate, BitTitan,
Professional written and verbal communication skills
Strong interpersonal skills, able to effectively engage at all levels of the company. Cultivate strong relationships and collaborative partnerships across teams.
Positive attitude and passion for good customer service and user experience
Ability to collaborate across globally dispersed teams
Excellent analytical and problem-solving skills
Excellent time management and organizational skills
Customer and service delivery focused
Educational & Professional Qualifications:
Bachelor’s degree or equivalent in Computer Science, Engineering or other relevant field or have equivalent proven industry experience.
Recent Microsoft Certifications or equivalent proven industry experience.
We want the best Engineers; Professional qualifications are a distinct advantage, however if you are the best of the best and bring extensive knowledge and practical demonstratable experience we welcome your application.
What to expect from Pearson
Did you know Pearson is one of the 10 most innovative education companies of 2022?
At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.
We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.
To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing email@example.com.
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Organization: Corporate Strategy & Technology
Req ID: 10375