Pearson Principal Site Reliability Engineer in Durham, North Carolina
Principal Site Reliability Engineer - ( 2105507 )
We are the world’s learning company with more than 21,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.
Site Reliability Engineers (SREs) at Pearson are business aligned and embedded within our product teams supporting our most critical products. We work closely with many different support teams to deliver outstanding user experiences across Pearson products focusing on providing secure, reliable, and scalable product and technology solutions. We as SREs drive service improvement, usability, and resiliency while providing premier and world-class product support. We are focused on enabling the business by providing agile responses to meet the product's needs ushering in innovation.
You are a self-motivated life-long learner and enjoy opportunities to learn new and different things. You are comfortable collaborating with many different partners to produce the best possible outcome. You are self-reliant and apply critical thinking to solve problems, seeking to develop deep domain knowledge around your product. You strive to apply innovative and creative solutions for the betterment of your product. You are driven to remove inefficiency, toil, and anything that may contribute to a less than optimal experience for your users. You are product obsessed.
Operational excellence including participating and driving retrospectives and postmortems
Focus on service improvement ensuring an unparalleled user experience
Reduce and remove toil through automation
Execute application deployments and coordinate release management
Design and implement highly scalable and reliable services that meets business uptime goals
Driving high-value objectives across inter-disciplinary teams
Partner with product owners and stakeholders to achieve business agility.
Responsible for application security profile and product security posture
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Strong troubleshooting practices including using synthetic tools (New Relic/Google Analytics)
Proven successful incident & operational experience (full stack)
Strong Middleware application & engineering experience (WebLogic, Tomcat, Java, .Net)
Database experience in one or more technologies eg. (Oracle, MS-SQL, No-SQL, MongoDB, Cassandra)
Strong working knowledge of deployment and management of public cloud hosting services in AWS
Configuration management (GitLab/GitHub)
Apply CI/CD methodologies to on-prem and public cloud estates
Automation experience using Ansible, Chef, Puppet, and or Terraform
Strong experience in application performance tuning and infrastructure improvement
Experience with IT management frameworks – Grafana, Solar Winds, Pager Duty
Strong Agile methodologies familiarity
Strong verbal and written communication skills
Bachelor's degree in Computer Science or equivalent technical specialty or engineering-level experience
7 years engineering experience in (Infrastructure, Software, Operating Systems, and or Database)
Ability to work within a globalized support team
Scripting fluency in Bash, Python, or Power Shell
The anticipated starting salary range for Colorado-based individuals expressing interest in this position is $135,000.00-$140,000.00. This position is eligible to participate in an annual incentive program.
Benefits available to eligible employees can be seen at: https://pearsonbenefitsus.com/
Primary Location : US-NC-Durham
Other Locations : US-TX-San Antonio
Work Locations :
US-NC-Durham-5425 Page Churchill
5425 Page Road
Job : Technology
Organization : Technology & Operations
Employee Status : Regular Employee
Job Type : Standard
Job Level : Individual Contributor
Shift : Day Job
Travel : No
Job Posting : May 13, 2021
Job Unposting : Ongoing
Schedule: : Full-time Regular
Req ID: 2105507