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Job Information

Pearson Manager - Performance Engineering in Durham, North Carolina

Pearson is a global education company that helps people around the world to make progress in their lives through learning. With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services, we help people to learn whatever, wherever and however they choose.

We are now transforming Pearson to accelerate our activity in digital learning, education services and emerging markets. This will enable us to make a lasting impact in helping to solve some of the most important challenges in global education.

Why We Need You

We believe education is a vital force that can empower people, help them to reach their potential and contribute to more connected communities, all around the world.

Our strength comes from our outstanding people; our strong relationships in the education world; our expertise in using technology to help people learn; our global footprint and local reach; and our position as a profitable, global company with a unifying sense of purpose.

We're investing in our technology and infrastructure. By working at Pearson, you have a unique chance to make a real difference to the lives of people all over the world.

Across the world we believe strength and success comes from diversity in our people - all qualified applicants are encouraged to apply.

  • Lead and manage our engineering team (on-shore and off-shore) to build the performance practice

  • Manage E2E delivery, governance, assessment, consulting and capacity planning

  • Working closely with different teams like Product Management, Development, QA, Solution teams to create good Non-Functional Requirements for the product and aligning the Performance Engineering teams goal and testing accordingly

  • Flag down potential performance issues and provide technical assistance and advice to ensure smooth system performance in the development stage.

  • Involve in designing, developing and Performance test plans for scenarios including scalability, benchmarking, and performance for Web based modules, Mobile applications and APIs

  • Bringing in innovations and robust automation with respect to the Non-functional testing wherever required for high availability and scalable products, reusable and can be integrated into CI/CD

  • Hands-on experience analyzing reports and documenting observations to identify bottlenecks

  • Investigates & reports project issues by communicating & working with various departments including Development, Product, Project Management, Systems & Application support groups, Network Engineering, etc., as well as other project teams

  • Using workload information and performance results to identify and understand performance bottlenecks and provide tuning recommendations

  • Develop possible solution themselves and on situations work closely with Product Engineering team members and provide updates to stakeholders

  • Proactively evaluate Internal/engineering/Implementation processes and provide recommendations to increase overall efficiency

  • Ability to identify, monitor and troubleshoot performance issues at all levels including operating system, component, database, network.

  • Strong problem solving and analytical skills demonstrated by the ability to assimilate new information, understand complex topics, and arrive at meaningful and accurate conclusions

Technical Experience:

  • Proven ability to work creatively and analytically in a problem-solving environment

  • Experience in API, UI and DB performance Testing

  • Experience working along with large enterprise product team distributed globally

  • Expert in Code Profiling, System Monitoring, Bottleneck Identification Expert in Capacity Planning, Sizing, Performance Modeling

  • Expert in correlating metrics, logs, and traces to identify patterns, and trends and helping team in fine tuning solutions

  • Expertise in creating and presenting performance testing report and presenting to tech groups

  • NewRelic /Dynatrace / AppDynamics / equivalent) , Log Analysis tools (ELK / Splunk /equivalent), java diagnostic tools (jconsole/visualVM/jstat etc.)

  • Knowledge in Containerization concepts, Docker & Kubernetes

  • Good understanding of Microservices, databases

  • Experience implementing and optimizing processes/methodologies addressing system NFRs

  • Ability to provide technical direction, prioritize tasks to achieve goals, identify dependencies and report on progress

Bonus: Specialized Performance Testing exposure:

  • Experience with Resilience Testing methods, tools and analysis (Chaos Monkey, Gremlin, Chaos Blade, or custom solutions like AWS)

  • Experience implementing Customer Experience (Front-end) performance tests for Web and Mobile platforms (tools = Sitespeed, Experitest)

  • Experience creating/leveraging Observability dashboards in non-prod and/or prod environment (tools = Grafana or custom solutions)

  • Experience with Jenkins automation of performance tests within CI/CD pipelines

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


Organization: Corporate Strategy & Technology

Schedule: FULL_TIME

Req ID: 12501