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Pearson Intern - SMP (ServiceNow) in Durham, North Carolina

Intern - SMP (ServiceNow)

Description

PEARSON INTERNSHIP PROGRAM

SMP (ServiceNow)

Pearson Interns - Helping shape the future of education

Why join Pearson’s intern program?

Pearson is the world’s learning company. We help people of all ages acquire the knowledge and skills they need to be successful in their work and careers. We believe that everyone should be able to keep learning, every day and in every way, throughout their lives. Bringing together everything we know about the science of learning and the latest technology, we’re shaping the future of teaching and learning.

We’re looking for the next generation of talented undergraduates to join our team for an unforgettable 10-week internship. An internship at Pearson is an opportunity to bring your own unique perspective as a learner, together with your academic knowledge, technical skills, and enthusiasm, to help create products used by students like you.

As one of our interns, you will gain a comprehensive introduction to our business. You’ll be assigned to a team and work on real-life projects that bring our products and services to life. On the job training and professional development will be provided to enable you to contribute to the business. You’ll also have direct access to a senior member of the team, as each intern will be mentored to help you make the most of the ten-week program.

We foster a work environment that’s inclusive as well as diverse, where our people can be themselves. Every idea and perspective is valued so that our products reflect the people we serve — our teachers and learners.

What Does the Internship Program Offer?

Successful candidates will spend 10 weeks working with our technology teams.

You’ll be paid for the duration of your internship. The internship begins on June 7th and ends on August 13th.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Qualifications

What are we looking for in an Intern

  • Enrolled in an undergraduate or graduate technical degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field

  • Strong communication skills with the ability to discuss any issues with a wide variety of individuals and groups

  • Creative and innovative skills with regards to knowledge and awareness of industry trends and digital advances as they relate to new opportunities and business needs

  • Ability to work autonomously

  • Ability to learn quickly and apply learning to problems or activities

  • A strategic thinker and listener who acquires good problem-solving techniques

  • An organized team player who can manage multiple tasks

  • Familiarity with Excel, SQL, AWS, Google Cloud, Java, Go, Python, R, QL, TensorFlow, or Tableau

  • Min 3.0 GPA

  • Graduation date between 2021 and 2023

  • Interns should be within driving distance of office location

Job description

  • Work on business Analysis, process & workflow flow documentation

  • Get familiarized with ServiceNow- SaaS platform Design, Administration and development knowledge

  • Gain knowledge on Testing, Deployment and Prod validation Process

  • Assist on on application integration via API, REST/SOAP, and other web services

  • Assist on ITIL process Incident, Change, Problem Knowledge, CMDB, Discovery, HRSM, etc.

  • Assist on the Systems Development Life Cycle methodologies and process flows and relevant documentation

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-NC-Durham

Work Locations: US-NC-Durham-5425 Page Churchill 5425 Page Road Durham 27703

Job: Project/Temporary Workforce

Organization: Technology & Operations

Employee Status: Fixed Term

Job Type: Internship

Shift: Day Job

Job Posting: Sep 17, 2020

Job Unposting: Ongoing

Schedule: Full-time Temporary

Req ID: 2008217

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

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