Role: Technology Communications Analyst

Company: Pearson

Location: North Carolina, Durham - Hybrid

Pearson is looking for a dynamic Technology Communications Analyst to join its Digital & Technology (D&T) team in Durham, NC. This position will support the development and execution of strategic communication plans, foster effective communication within the organization, and develop key communication materials primarily for internal audiences. The successful candidate will be proactive and creative who can collaborate cross-functionally to support communications-focused projects and deliver through a variety of channels. This position is located in Durham, N.C., with core work hours in the Eastern time zone. Expectation that individual will primarily be in the office at a minimum on Tuesday, Wednesday, and Thursday.

Key Responsibilities:

• Assist in the creation and implementation of communication strategies that align with organizational goals and objectives.

• Draft non-technical communication materials including newsletters, user guides, social media posts, internal announcements, spotlights, articles, etc.

• Provide editorial input on messaging and influence stakeholders to ensure communication is timely, clear, and consistent.

• Independently develop communications materials for both technical and non-technical audiences.

• Work with leadership to ensure alignment, engagement, and collaboration across D&T and the larger Pearson organization.

• Build relationships with key stakeholders to identify communication needs, messages, and target audiences.

• Manage and maintain internal communication platforms, ensuring timely and relevant distribution of information.

• Monitor, measure, and analyze the effectiveness of internal communication initiatives, making data-driven recommendations for continuous improvement.

• Provide guidance and support to team members on internal communication best practices and strategies.

• Report project progress, key milestones, and challenges to leadership.

• Work cross-functionally with varying levels of seniority to collect requirements, execute projects, and report outcomes.

Qualifications:

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.

• 3-5 years of experience in communications, project management, consulting, business operations, or a similar role preferably within a technology environment.

• Excellent written and verbal communication skills, with the ability to tailor messages to different audiences.

• Ability to work collaboratively in a fast-paced environment while managing competing priorities.

• Strong organizational skills and attention to detail.

• Proficiency in Microsoft 365 applications, including Word, Excel, PowerPoint, and Teams.

• SharePoint and graphic design experience preferred.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TECHNOLOGY

Organization: Corporate Strategy & Technology

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 17296