Pearson ELT Portfolio Specialist in Dubai, United Arab Emirates

ELT Portfolio Specialist

Description

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Main purpose:

This role provides support to our ELT sales teams based in Dubai and Saudi Arabia, ensuring they have the most detailed, up-to-date information on our ELT and English Assessment product portfolio, and that we take the right new courses to market effectively.

This includes:

  • Keeping abreast of the product roadmap from the Global Product Office in key portfolio categories for our region, and ensuring the sales teams are well versed on relevant products (through organizing training, toolkits, accurate launch dates, ISBNs and pricing)

  • Managing a team of freelance ELT trainers and specialists to provide in-depth product support part of the customer journey to adoption

  • Supporting the English Marketing Manager to launch out new courses and run events in region

  • Administrative tasks, data and query management (e.g. on Salesforce)

Key responsibilities:

Portfolio Support

  • Evaluate the global product roadmap in conjunction with sales, marketing and local publishing colleagues, to identify customer and market opportunities to drive greater commercial performance in our region.

  • Build strong relationships and work closely with colleagues in the Global Product Organization to ensure we have the best possible frontlist for growth, including proactively planning for pilots and regional testing of new digital platforms and solutions.

  • Monitor and report on sales at course / product level on a monthly basis.

  • Categorize titles and products for growth, sustaining and retirement.

  • Understand and communicate customer requirements for local and/or global product planning, through regular customer visits and occasional third-party market insight projects.

  • Create and own a collated view of competitor strengths and weaknesses at a regional level.

Field sales and partner support

  • Manage sales team requests for pre-sales support visits by a pool of specialists, including effective budget management and prioritization of requests

  • In conjunction with marketing, organize author visits to region to drive new business acquisition

  • Draw down relevant information from the Global Product team to provide toolkits, pricing/ISBN lists, training materials and so on for the sales team on key frontlist

  • Collaborate with marketing to produce the monthly regional English newsletter and any other internal ELT-related communications

  • Organize periodic and annual product training (face-to-face and virtual) for sales teams (including distributor partners where appropriate) on key product features, customer profiles, key messages, successful implementation examples, and relevant portfolio trends and research.

Product Marketing support

  • Work in collaboration with the English Marketing Manager to launch out new products and services, and to continue to promote key backlist, including:

  • Sourcing and securing the services of headline authors

  • Booking their flights, visas and accommodation and managing them in region

  • Working with the wider team to flesh out content agendas for events, symposiums etc

  • Smooth running of events ‘on the day’ and the various logistical tasks that entails

Qualifications

Competencies

Essential:

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Ability to work collaboratively across teams in a complex matrix organisation

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Good understanding of Pearson’s ELT products and services

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Ability to manage multiple projects and competing priorities to provide the best level of support to our sales teams

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Strong project management skills and high levels of proactivity

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Willingness to balance things ranging from market insight gathering, author management and day-to-day administrative tasks

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Intermediate Excel skills, and ability to draw insights from data

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Ability to travel within the UAE and around the region as required, particularly to Saudi Arabia

Desirable:

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Experience conducting market and customer researc

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Presentation skills

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Previous experience of using Salesforce

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Previous experience of working within the English or English Assessment Global Product teams at Pearson

Education, Qualifications & Training

  • Bachelor’s degree

  • Experience of teaching English as a foreign language Bachelor’s degreeExperience of teaching English as a foreign language

Primary Location: AE-AE-Dubai

Work Locations: AE-Dubai-Al Sofouh Arjaan Tower Al Sofouh Complex Dubai

Job: Product Management

Organization: Growth

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Sep 5, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1812478

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.