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Pearson Business Skills Coach / Content Developer in Crawley, United Kingdom

Business Skills Coach / Content Developer

Description

We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

Purpose of the position

To deliver high quality training programmes that develop Apprentices’/learners knowledge, skills and behaviours as required for their Level 3 and Level 5 Management Programmes, and develop the learning content to support the programmes. Complete individual Apprentice/learner learning, assessments, reviews and completions in a timely manner as set by management, achieving or exceeding the required quality standards. To support all elements of the Apprentice/learner journey, including preparation for Gateway for Standards Apprentices, providing Apprentices/learners with constructive, professional and relevant feedback and support in order for them to gain the Apprenticeship Standards and/or qualifications, as appropriate.

Core tasks and responsibilities

  • Using Microsoft software, produce creative, engaging and valuable on-brand teaching and learning content

  • Produce and manage the creation of teaching and learning content to timescales provided within a project plan

  • Ensure content is engaging, error-free and to high standards before publication

  • Work with Pearson Rights and Permissions to ensure teaching and learning content meets copyright requirements and Pearson’s standards

  • Support and deliver a high quality, robust, individualised Programme initial assessment identifying the starting point of the Apprentice/learner’s journey in relation to the knowledge, skills and behaviours required for their programme

  • Provide coaching and mentoring to, and arrange visits, either face to face or remotely with Apprentices/learners to develop workplace knowledge, skills and behaviours as part of the Diploma and/or Apprenticeship in order to progress and complete Apprentices/learners in a timely manner

  • Observe Apprentices/learners in the workplace and/or virtually against criteria laid down by the relevant awarding body and give feedback as appropriate

  • Conduct assessments, where required, to monitor Apprentice/learner development and to generate evidence towards the qualification/end point assessment within set timeframes and to achieve targets set by management in a timely manner

  • Provide constructive, professional and relevant feedback to Apprentices/learners in relation to their qualification and/or Apprenticeship Standard

  • Utilise all available and appropriate technology in the delivery of learning programmes to support and develop Apprentices/learners knowledge, skills and behaviours effectively and efficiently

  • Deliver classroom and virtual training sessions to coach Apprentices/learners in business and management skills and to support and develop skills, knowledge and behaviours to successfully gain the qualification/Apprenticeship

  • Ensure strong knowledge, skills and behaviours are acquired to enable high levels of success for Apprentices at end point assessment

  • Ensure own assessments, where required, are accurate and achieve internal quality assurance rates set by management

  • Carry out formal progress reviews with Apprentices/learners and complete paperwork and administration within agreed timescales

  • Ensure that own allocated Apprentices/learners are progressing in line with their target achievement dates and liaise with the Programme Manager/s for the purpose of monitoring the progress of qualification/standards achievement

  • Track and report progress of planned learning, maintaining records throughout the Apprentice/learner journey ensuring full compliance with Ofsted, ESFA and other regulatory bodies

  • Promptly identify situations requiring periods of absence from the programme or potential issues or risks and submit accurate paperwork as required and in a timely manner

  • Ensure that Apprentice/learner records are accurately maintained, including records held within MIS systems, e-portfolio and online learning systems

  • Assist with ongoing development of the programme to ensure resources are current and relevant

  • Complete Apprentice visits, either virtual or to other sites and locations, when required or as directed by management

  • Quality assure the work of other Coaches where qualified, directed to do so and in a timely manner

  • Maintain positive relationships with Apprentices/learners, business partners and all other stakeholders to ensure Pearson TQ retains and gains business

  • Coach and mentor Apprentices/learners to develop positive attitudes towards learning and studying

  • Attend standardisation and team meetings as required

  • Identify, complete and record appropriate annual Continuing Professional Development (CPD) activities that maintain your ability to support the delivery of programmes and Apprenticeships

  • Assist in the support and delivery of other qualifications/programmes when required

  • Be flexible over hours of attendance/work, including evenings and weekends where required

  • To undertake any other duties as may be required from time to time

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Qualifications

Professional profile

Training / Competencies

  • Hold relevant assessor/teaching/training qualifications

  • Highly motivated, flexible and adaptable

  • Excellent communication skills

  • Proven coaching and mentoring skills

  • Excellent teaching and learning content development skills and can provide examples of recent prior work

  • Outstanding interpersonal and presentation skills

  • Good IT skills

  • Work under own supervision

  • A flexible approach to a varied workload

Experience

Essential

  • Qualified trainer and assessor with at least 5 years training and delivery experience within the Apprenticeship business skills sector

  • Experience of delivering Level 5 Leadership & Management programmes

  • Proven experience of developing creative and engaging teaching and learning content for Level 3 and Level 5 management programmes

  • Industry competence and experience in a substantive management role

  • Can demonstrate effective learner and caseload management

  • Can demonstrate use of technology to support effective and efficient delivery

  • Can consistently demonstrate operating as an outstanding or minimum good trainer/assessor through previous OTLA and standardisation observations, is

  • Proven ability to work in a target driven environment and track record in achieving targets

  • Excellent written skills to enable detailed feedback and target setting of objectives

  • Fluency in English

Desirable

  • Delivery experience of CMI Qualifications

  • A relevant Management qualification at Level 5 or above

  • Experience of Ofsted inspections

  • Understanding of ESFA funding requirements

Primary Location: GB-GB-Crawley

Job: Learning Delivery

Organization: CEO

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Oct 5, 2020

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 2009371

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

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