Pearson Network Engineer in Colombo, Sri Lanka
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
Background and Attributes
High energy and activity levels
Self-starter with the ability to maintain project tasks with minimal supervision
Customer focus, active listening and communication capabilities
Ability to engage people from a multitude of cultural within an international environment, fostering collaboration and a desire to achieve a shared outcome
Ability to use own initiative to solve technical problems
Attention to detail, a genuine passion for getting things right first time, allied to a real focus on delivery
Inclusive team player who welcomes feedback and the involvement of others
Track record of practical problem solving, excellent communication, and documentation skills
Partner across functions to analyze business requirements for technical networks.
Considers the benefits of change and puts forward new ideas, solutions
Automation and Orchestration: Strive for standardization and simplification in all aspects of work
Ability to take on new technologies through self-tuition, self-identification and plugging of skills shortage
Educational & Professional Qualifications
CISCO - CCNA, working towards CCNP
Checkpoint - CCSA or CCSE
Fortinet - FCNSA
A minimum of Bachelor's Degree or higher although relevant experience will also be taken into consideration
3 years of Networking experience, in a support environment.
Good understanding of Cisco hardware and its capabilities.
Good understanding of Firewall (Checkpoint preferred) hardware, OS and it’s capabilities.
Good understanding of TCP/IP, BGP, OSPF, DNS, DHCP, SNA, EIGRP, Layer 2 and Layer 3 protocols.
Configure and support F5 LTM & GTM solution.
Successful track record in a large (40,000 user) Global Enterprise network.
Proven successful delivery of high-quality, cost-effective infrastructure services in a complex, high-availability environment.
Knowledge of Ethernet / Wireless provisioned solutions within an Enterprise Network.
Exposure to Legacy Voice technology and/or IPT Networks an advantage.
Cisco orientated IOS / CatOS experience working with Routers and Switch platforms.
Knowledge of other manufacturer’s networking products - 3COM / Nortel / F5 BigIP.
Knowledge of cabling media, industry standards and associated interfaces.
Experience of working with Vendors at an Operational Level.
The ability to physically install Network Components and devices.
Knowledge of Wireless technology & Wireless deployment for user base over 800 users per site.
Excellent verbal and written English communication skills.
Proven ability to plan and execute complex workload in a pressurized, dynamic environment on time and to budget.
Excellent organizational skills and be a self-starter.
Ability to work under pressure both within a team environment and as an individual
Install, configure, and support Cisco LAN, WAN & Wireless infrastructure
Monitor network to ensure network availability to pre-agreed Service Levels and perform necessary maintenance to support network availability
To manage performance tuning and capacity planning activities to enhance the performance of network resources
Perform Move, Additions, Deletion and Changes as necessary in accordance with departmental change policy
Assists in maintaining the operating system and security software utilized on the network, including the addition of new users to the network and establishment of rights and privileges
Take appropriate steps to resolve Service Issues as and when they occur under the guidance of the Senior Network Support Engineer
Ensure that the Physical Network Environment meets at least the minimum operations criteria
Raise and execute Change Records in accordance with departmental change policy
Ensure the Physical Security of the environment
Perform all hands-on tasks associated with supporting a Network Environment
Up to 10% travel may be required
Participation in the On-Call Global support rotation
Be conversant with current industry best practice.
Mentor junior members of Operations team.
Primary Location: LK-1-Colombo
Work Locations: LK-Colombo-Orion City Sascon Bldg Orion City Sascon Building No. 752/5 Dr Danister De Silver Mawatha Colombo
Organization: Technology & Operations
Employee Status: Regular Employee
Job Type: Standard
Shift: Day Job
Job Posting: Jun 11, 2019
Job Unposting: Aug 10, 2019
Schedule: Full-time Regular
Req ID: 1907720
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.