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Pearson C1-Systems Engineer in Colombo, Sri Lanka

C1-Systems Engineer


The Systems Engineer is primarily responsible for managing all aspects of configuring, monitoring, maintaining, and troubleshooting the production servers and handling requests and problem escalations from Service Desk and other departments. The engineer determines the severity of issues (triage), prioritizes issues, performs diagnosis of system and software components to identify root cause, and takes action or recommends corrective action for resolution.The engineer will work with other networks, database, software & quality engineering teams and technical product managers and vendors to clearly state problems, troubleshoot, diagnose and/or resolve complex technical issues.

Accountabilities / Responsibilities

  • Participate in the setup, design and administration of Red Hat, CentOS and Ubuntu Servers.

  • Identify opportunities to create and deploy automation frameworks and methodologies

  • Systems monitoring & performance tuning.

  • Respond to System alerts from monitoring systems in a timely manner

  • On Call Support of servers & flexibility of hours on occasion for releases, upgrades, and maintenance windows.

  • Administrate DNS & LDAP infrastructure.

  • Diagnose and rectify OS and application configuration problems.

  • Experience with high availability and disaster recovery solutions and tools including clustering, load balancing, etc

  • Self-motivated who takes initiative and works well in a team environment with the ability to meet deadlines on time.


Educational & Professional Qualifications

  • Bachelor’s degree in Computer Science, IT or any other equivalent qualification.

  • RHCE (Redhat Certified Systems Engineer)

Technical Competencies

  • Strong proficiency with mainstream Linux distributions, such as Redhat, CentOS, Ubuntu

  • Experience with Linux scripting, such as Shell, Perl, Python

  • Experience in a Hosting environment would be added advantage.

  • Experience with Security best practices and remediation

  • Experience with automation software (e.g., Puppet, cfengine, Chef)

  • Understanding of health/performance monitoring.

  • Sound analytical and troubleshooting skills, under pressure

  • Familiarity with fundamental networking/distributed computing environment concepts

Primary Location: LK-1-Colombo

Work Locations: LK-Colombo-Orion City Rigel Bldg Orion City Rigel Bldg No 752 Dr. Danister De Silva Mawatha Colombo 900

Job: Technology

Organization: Technology & Operations

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Feb 11, 2019

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1901251

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.