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Pearson Associate Technical Specialist - SRE in Colombo, Sri Lanka

Pearson Technology Role Specification

Associate Technical Specialist – Site Reliability Engineering

Learner at the Heart

Pearson is a global education company that helps people around the world to make progress in their lives through learning. With a rich heritage that combines 170 years of experience in publishing with the latest learning technology and digital services, we help people to learn whatever, wherever and however they choose.

We are now transforming Pearson to accelerate our activity in digital learning, education services and emerging markets. This will enable us to make a lasting impact in helping to solve some of the most important challenges in global education.

Why We Need You

We believe education is a vital force that can empower people, help them to reach their potential and contribute to more connected communities, all around the world.

Our strength comes from our outstanding people; our strong relationships in the education world; our expertise in using technology to help people learn; our global footprint and local reach; and our position as a profitable, global company with a unifying sense of purpose.

We're investing in our technology and infrastructure. By working at Pearson, you have a unique chance to make a real difference to the lives of people all over the world.

Across the world we believe strength and success comes from diversity in our people - all qualified applicants are encouraged to apply. In the US, Pearson is an Equal Opportunity Employer M/F/V/D, and a member of E-Verify.

About the Job

This role will be responsible to deliver high quality DevOps/SRE capabilities ensuring highly automated products been invented and maintained across Datacenter and Cloud environments. With the limitless technology variations, it opens the opportunity for continuous dynamic innovations, conceptualizing strategies that will deliver faster, reliable and scalable applications. You will be hired as one of the best and brightest in your field who can challenge our team to think about solutions differently and contribute to the continuous growth of the team's performance.

Scope

You will form part of a global team that will drive best practice in the hybrid cloud ecosystem , we work in a lean agile fashion with fortnightly sprints. You will be expected to collaborate with and support other agile product development teams and operational teams whose primary responsibilities will be to support education services in production and pre-production environments.

Scope could include technical lead responsibilities, regional and functional influence, collaboration on global initiatives. Expectation to support 24/7/365/day on-call operations personnel. Some travel may be required (infrequent) and 16X5 On-desk support.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Qualifications - External

About You

We’re looking for passionate engineers with a hunger to learn and adapt to new technology quickly. We demand people who are naturally curious, can self-start and share learnings and outcomes effectively with a distributed team.

Things We Expect You to Know:

  • Extensive engineering experience with Windows and Linux operating systems

  • In-depth, hands on experience with Cloud computing services ( ie : AWS, Azure).

  • Expert command of config management principles

  • A deep understanding of distributed system design and dependency management

  • A strong grasp of monitoring tools, approach and implementation

  • Solid working experience of CI/CD and best practices & tools (Jenkins, GitLab etc. )

  • An established history of working in agile teams

  • DevOps should be more than a job title or a marketing fad!

  • How to collaborate with a globally distributed team of engineers using industry standard collaboration tools

    Our expectation as a l eade r:

  • Display good leadership skills and maintain team morale while working with other departments collaborative manner

  • Ability to mentor and groom junior members to their next level.

  • Accepts project delivery responsibilities and demonstrate accountability to leadership.

  • Builds competencies in product and technology domain to set expectations.

  • Facilitates communication between team members and collaborates with the management to drive new initiatives.

  • Makes optimum utilization of engineering tools and technologies to maintain high productivity level in the team.

  • Understanding of building roadmaps and capturing user requirements to populate backlog

  • Understanding of l eading service delivery in a mission critical production application environment

  • Understanding of leading/managing technology products

    Our Tools of the Trade

    We work now with the following tools, we understand everyone will do a bit of learning on the job, but you will need to be able to meaningfully contribute to a selection of these tools:

  • Qualifications - External

    M u st have solid experience with at least 3 of the items below:

  • Docker

  • Kubernetes

  • Terraform

  • CloudFormation

  • Ansible

  • OpsWork

  • Jenkins

    Must have solid experience with at least 3 of the languages below:

  • NodeJS

  • Bash / Shell

  • Python

  • PERL

  • Ruby

  • Powershell

    Must have solid experience with at least 3 of the Middleware :

  • Tomcat

  • Weblogic

  • Nginx

  • Apache

  • IIS

    Nice to have:

  • Relational and NoSQL Databases

  • Understanding on networking, security and load-balancers (F5, HAProxy , webproxy )

    Desirable Skills

  • Actively engage throughout the software lifecycle/ Continuous delivery process from inception to operation and refinement.

  • Experience in maintain highly scalable, fault-tolerant and performant systems in conjunction with other disciplines and product engineering teams while focusing security aspects.

  • Build /configure CI/CD pipelines to ensure faster delivery and actively contribute to d elivering web-scale products to a global market at high release velocity.

  • Experience working in a test-driven development environment.

    Educational Skills /Work Experience

  • Bachelor’s degree in Computer Science or equivalent

  • Minimum five (5) years of experience in DevOps/SRE and having experience in a leadership role will be an advantage.

    Personal Skills

  • Proven solution leadership skills, with an ability to lead and facilitate solutioning initiatives

  • Previous experience contributing to war rooms and blameless postmortems

  • Excellent communication skills, written and verbal

  • Experience of working in a true DevOps environment with daily collaborations

  • Fluent in English as a business language

    Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

Job: ENGINEERING

Organization: Technology & Operations

Schedule: FULL_TIME

Req ID: 2110001

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