Pearson Senior Key Account Manager in Chiyoda, Japan

Senior Key Account Manager


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

We are seeking for a Senior Key Account Manager who will be responsible for identifying, developing, managing and growing key accounts and designated channel partners in higher education, ELT, and schools for Japan, mainly for business retention and growth in Kansai region.

Key Responsibilities:

  • Proactively expand business, identifying sales opportunities, networking and fact-finding by managing and developing relationships with key accounts

  • Formulate strategic and operational plans based on a solid understanding of the market trends and customer demands.

  • Develop relationships to influence Key Stakeholders including government and non-government organisations as well as educators to position Pearson as the preferred education solutions provider

  • Perform account management related duties and ensure that all customers’ needs and deadlines are met

  • Maintain regular communication and conduct annual business review with accounts in charge

  • Maintain and grow revenue with existing customers by way of upselling or cross selling

  • Leverage management tools to analyse data on variety of critical business drivers

  • Develop timely and accurate forecasts for assigned accounts and revise throughout the year

  • Retain and grow bookstore trade relationship in the region assigned

  • Updates line manager on the above as required

  • Proactively keeps up to date on industry and customer specific issues

  • Proactively required to keep up to date for product information



  • Possess a Bachelor degree

  • Fluent and proficient in Business level Japanese

  • Proficiency in business English would be an added advantage

  • IT literacy in Microsoft Office Suite

  • Strong knowledge of the education sector in Japan including trends and business opportunity sources

  • Prior working experience in the English education in Japan would be advantageous

  • Understanding of digital educational products in general would be a plus

  • Ability to be work as an individual contributor and also as a team player, work collaboratively across business units.

  • Willingness to travel

  • Strong analytical, communication, interpersonal, problem-solving, negotiation and influencing skills

  • Strong account management and relationship building skills, reflected in proven sales track record

  • Possess previous working experience with the sales process and soft-selling skills

  • Comfort level in working with numbers and performing statistical analysis

  • Able to create and manage processes that allow for an efficient and effective way of working and stop or change processes

Interested candidates, please apply by submitting your CV and kindly note that only short-listed candidates will be contacted.

Primary Location: JP-JP-Chiyoda-ku

Work Locations: JP-Tokyo-Sarugakucho 3F Sarugakucho SS Building 1-5-15 Kanda-Sarugakucho Chiyoda-ku 101-0064

Job: Sales

Organization: Core

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Jul 16, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1809714

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled