Pearson System Analyst - eCommerce in Chennai, India
We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at a scale. We believe that wherever learning flourishes so do people.
Pearson Marketing Cloud (PMC) is our Global Technology Platform that enables customers to access learning products and services through eCommerce and Digital Marketing journeys. We currently process more than 80% of global Pearson eCommerce revenue and serve 50% of all Pearson web traffic, with over 24 million page views per month.
We are looking for a Systems analyst with experience in Java who is keen to support customer-facing content on our websites, with a keen interest in eCommerce and a passion for technology. Our mission is to deliver ecommerce capabilities within a single codebase and across multiple eCommerce sites serving our Learners, Educators and Practitioners.
We currently run a large eCommerce platform serving the full-stack, but we want to start to move towards the next-generation of eCommerce architectures – headless, API-first, cloud-native and micro-service based. Join a high performing team within a highly specialized technology department which focuses on delivery and transformation!
As a Systems Analyst for eCommerce, you will:
Provide on-going support to address the incidents and problems in an exciting and challenging environment with lots of learning opportunities
Lead/oversee daily/weekly touch-point meetings with business and partner application teams including vendor teams.
Be a passionate team member with focus on end customers
Be proactive in identifying issues and take ownership in helping to resolve them
Focus on reducing recurrence of issues by implementing good monitoring controls across the various applications.
Implement new functionality/ enhance existing functionality on the global E-commerce platforms (SAP-Hybris, Shopify, Bigcommerce etc.)
Have multiple opportunities to be hands-on and learn about various technologies.
Follow and contribute to the project's technical best practices and development standards
Contribute to the continuous improvement of the team’s way of working
Have a strong focus on high quality throughout the entire process, working closely with the Quality Assurance stream and various development streams
Collaborate with Senior Engineers, Technical Leads & Solutions Architects for aspects related to integrations with other systems.
PROFESSIONAL SKILLS & COMPETENCIES
B.S. in Computer Science or equivalent, with strong fundamentals and problem-solving skills
4+ years working Experience with Hybris.
Previous experience as a support analyst is desired
Experience of AWS (Amazon Web Services) and micro-service architecture (desirable)
Experience with troubleshooting, logging, and monitoring tools
Any experience with supporting E-commerce platforms and payment systems will be a huge plus
Excellent communication skills, both written and oral
Adept at learning new technology, systems, and functionality.
If you have the skills, please apply, we want to talk to you!
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.
Organization: Corporate Strategy & Technology
Req ID: 9493