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Pearson CPQ Coordinator (Learning Services) in Chandler, Arizona

CPQ Coordinator (Learning Services)

Description

The CPQ Coordinator is responsible for maintaining product hierarchy and product reports in the CPQ system and assisting CPQ manager with additional responsibilities as needed. In addition this position will be responsible for the maintenance of the sampling product lists and monitoring the sample order processes coordinating the resolution of order issues in the ERP.

This position can be located at our facilities in Hoboken NJ, Chandler AZ, Boston MA, or Glenview IL. Working remotely is also a possibility.

CRM Support responsibilities:

  • Oversee product list management for the sampling tool. Work closely with the appropriate product and development teams to ensure timely implementation of new products and resolution issues identified.

  • Monitor sample orders processed via CRM and other IDOCs files in Socrates, SAP, and ZEDR to correct and release orders held as a result of account or product issues. Work with customer service and/or appropriate development teams to coordinate the resolution of order issues and user requests.

CPQ Support responsibilities:

  • Oversee product hierarchy maintenance in the Salesforce quote tool (CPQ). Work closely with the appropriate product and development teams to ensure timely implementation of new products and resolution issues identified.

  • Product Report review and issue follow up.

Qualifications

REQUIRED KNOWLEDGE AND EXPERIENCE

Experience and Skills

2 years of related work experience working with CRM and database management tools.

Associates degree preferred.

Excellent organization and communication skills.

Experience with Microsoft Word, Excel, Access and other database related systems.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-NJ-Hoboken

Other Locations US-MA-Boston, US-IL-Glenview, US-RE-Remote, US-AZ-Chandler

Work Locations: US-NJ-Hoboken-221 River 221 River Street Hoboken 07030

Job: Office Support

Organization: North America

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Apr 17, 2019

Job Unposting: Apr 23, 2019

Schedule: Full-time Regular

Req ID: 1904851

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

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