Pearson Project Manager in Centennial, Colorado

Project Manager

Description

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible.

From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better.

By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

The PMO Project Manager will lead and direct the implementation of large, complex projects that often require multiple resources and functional integration. The Project Manager is familiar with project and program strategic objectives, as well as the role and function of each team member to effectively coordinate the activities of the team. He/she will spend the vast majority of their time communicating with our partners, customers, and cross-functional teams involved in the delivery of assigned projects or programs in order to ensure customer satisfaction. The Project Manager will anticipate opportunities and risks proactively as well as manage scope and schedule using project management best practices and tools.

Customer Relationship Management Responsibilities:

Establish and maintain positive and productive relationships with our partners, internal stakeholders and external customers.

Provide outstanding customer service through timely response to questions, concerns, and requests.

Interpret and meet customer expectations and requirements to ensure complete satisfaction with what is delivered.

Collaborate with our partners, internal teams, and customers to track and report on the status of development of project deliverables in relation to a pre-defined project schedule.

Serve as a point-of-contact to our business partners and cross-functional teams for day-to-day management of the project plan.

Project Management Responsibilities:

Create and maintain the project management plan, project schedules, and other documentation required to effectively manage deliverables to our customers.

Collaborate with and lead the project team to ensure successful delivery of the project.

Manage vendors and 3rd party contributors for solutions delivered to clients, ensuring accountability and transparency in expectations for roles, responsibilities and project constraints.

Identify opportunities for process and quality improvements which promote cost reduction.

Implement initiatives and monitoring the effectiveness of changes made.

Manage project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances to the baselines of schedule, scope & cost.

Perform any required corrective actions and communicate results to all stakeholders.

Assist in change control process including tracking, gathering estimates, and pricing. Thoroughly evaluate any proposed changes with project stakeholders, and maintain change control documentation.

Identify and track risks, including implementing the approved mitigations plans aimed at minimizing the probability of realization.

Prepare and present internal and external reports on project health, KPI’s, risks and other program related issues.

Perform regular financial reviews of the project and documentation necessary to ensure that contract is maintained within budget and margin expectations.

Utilize and feed improvements into the Project Management Organization’s methodology and best practices, leading frequent lessons learned and knowledge sharing activities for projects.

Perform other duties as assigned.

Qualifications

Experience and Skill Requirements:

Bachelor’s Degree and five or more years of project management experience in a work environment similar to Pearson, or equivalent experience.

Knowledge of educational online programs and/or implementation preferred.

Experience creating and managing plans for large-scale projects.

Ability to initiate a project effectively with little information under time constraints.

PMP certification is preferred or can demonstrate an understanding and application of Project Management Institute (PMI) principles.

Demonstrated ability to manage multiple, conflicting priorities, and work in a fast-paced, ever changing environment.

Significant experience with external client-facing customer service and project management.

Understands team dynamics and fosters a positive team environment.

A high sense of urgency, quality and attention to detail required.

Effective verbal/written communication skills, strong listening, negotiation and facilitation skills and the ability to develop and deliver presentations to internal and external stakeholders

Outstanding customer service attitude, communication skills, and interpersonal skills.

Expert organizational and time management skills.

Expert decision making and problem-solving skills.

Working knowledge of Agile/Scrum project management methodologies.

Knowledge of Microsoft Office and Google business applications.

Some travel required - 10-25%.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is located within an office environment and consists of many hours sitting at a computer in a cubical setting.

Travel will be required periodically; travel is estimated at 10-25% of the Project Manager's time.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-CO-Centennial

Other Locations US-OH-Columbus

Work Locations: US-CO-Centennial-2154 East Commons 2154 East Commons Avenue Centennial 80122

Job: Project/Programme Management

Organization: North America

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Nov 12, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1812162

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.