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Pearson Operation Lead Production Clerk (1st or 2nd shift) in Cedar Rapids, Iowa

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at

Education, Knowledge and Experience

  • High school diploma or the equivalent preferred.

  • Six months production experience preferred.

  • An understanding of department processes and operations preferred.

  • Able to work effectively under tight deadlines.

Other Skills and Abilities

  • PC experience, primarily MS Word, Excel, Access, E-mail, Oracle preferred.

  • Exemplify excellent teamwork, communication (written and verbal), organizational and leadership skills.

  • Able to meet and maintain high quality standards.

  • Show initiative and ability to work independently.

  • Creative problem-solving abilities and mechanical aptitude desired.

Organizational Relationships

Reports to:

Manager, Production Operations

Direction Received from:

Manager(s) Production Operations, Operations Representative and Senior Production Coordinator(s)

Primary Duties and Responsibilities

  • Working knowledge of all projects and processes within the department.

  • May perform any or all of the following department-specific tasks in relation to materials/items: fold, assemble, prepare, collate, palletize, box, wrap, and check for accuracy.

  • Provide backup support to the Senior Coordinator including, but not limited to: problem resolution, supervising, training and assigning work to seasonal and full time employees.

  • Assist in prioritizing, organizing and scheduling work to meet deadlines.

  • Provide feedback to employees about the quality and quantity of work.

  • Keep appropriate personnel informed of the quality of work within the department and

alert the Senior to specific errors that occur regularly and are consistently similar.

  • Instruct and assist other employees with interpreting specifications on assigned projects.

  • Communicate and identify areas for improvement and assist in developing alternatives/recommending solutions to leadership.

  • Able to work independently with minimal supervision.

  • Operate department equipment as related to assigned project responsibilities.

  • Possess the ability and commitment to work overtime and varying shift hours, as required.

  • Participate in and/or lead departmental stretching program.

  • Maintain the appropriate required department records.

  • Perform other clerical work or other duties as assigned.

  • May perform work of higher classified positions.

  • During periods when normal assigned work volume is low, will be required to perform other job functions in other departments within the Operations organization.

Physical Demands and Essential Functions

  • Able to lift up to 50 lbs., push carts weighing up to 600 lbs. and move pallets weighing up to 2000 pounds with a pallet jack.

  • Able to stand and/or sit for long periods of time.

  • Able to bend, twist and stoop.

  • Tasks require repetitive motion.

Cross-Training and Additional Job Functions

Employees performing other job functions will receive cross-training to ensure they meet position requirements. Additional position requirements may include but are not limited to: lifting up to 65 lbs., pushing carts weighing up to 600 lbs., standing or sitting for extended periods of time, performing basic computer functions.

As a drug-free workplace, all employees are subject to our drug testing program.

This position will be working in our Iowa office.

Working schedule will be either:

1st shift: 7am to 3pm

2nd shift: 3pm to 11pm


Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 803