Pearson Test Center Manager - Boxhill, Melbourne in Box Hill, Australia

Test Center Manager - Boxhill, Melbourne

Description

Pearson VUE ( www.pearsonvue.com ) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centres in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE offers a great environment to start or grow your career, we are now hiring for a Test Center Manager to join our team based in Melbourne.

Qualifications

Education and Experience:

  • Five year customer service experience required

  • Exposure in a testing environment strongly preferred

  • Experience with Microsoft Office and Windows applications required

Skills, Knowledge and Abilities:

  • Customer service skills required

  • Strong written and oral communication skills

  • Ability to communication both technical and functional

  • Ability to work independently

  • Effective time management skills

  • Ability to handle a reasonable amount of stress

  • Strong attention to detail

  • Problem solving skills

  • Alertness and courage

  • Ethics and trust

  • Knowledge in operating a computer, fax, and other office equipment

Other (license/certification):

  • Annual Pearson Professional Centers certification for Test Administrator required

  • Must pass re-certification annually

Primary Location: AU-VIC-Box Hill

Work Locations: AU-Box Hill-990 Whitehorse Melbourne 990 Whitehorse Road Boxhill Level 3 Box Hill 3128

Job: Testing Center

Organization: Assessments VUE

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: May 16, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1806812

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.