Pearson Senior Full-Stack Engineer, Operations in Boston, Massachusetts
We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.
PMC is one of Pearson’s global technology platforms, globally-distributed instances, multi-tenant, driving the digital transformation for eCommerce and web content. PMC currently processes more than 90% of global Pearson eCommerce revenue and serves over 75% of all Pearson web traffic.
We currently run a large eCommerce platform serving the full-stack, but we want to start to move towards the next-generation of eCommerce architectures – headless, API-first, cloud-native and micro-service based. Join a high performing team within a highly specialized technology department which focuses on delivery and transformation!
The right person will be a high performing full-stack engineer with experience on complex applications. They will contribute to Pearson's technical transformation by developing global capability onto the PMC core technical platform. We are looking for someone with passion for technology and a drive to help us move towards our architectural vision. This is a unique opportunity for a keen technologist to help us build something that will directly enhance the lives of millions, by supporting the provision of education on a global scale.
You will be working in a fast paced environment and your day to day responsibilities will include working on project deliverables within a scrum team, support ticket resolution & troubleshooting/debugging issues. There will be opportunity to grow into a full developer position but the importance of driving forward a ‘you build it, you run it’ mentality into the teams is key to this role.
As a full-stack operations engineer you will:
Implement, document and support complex modules using Java, Spring & React
Triage incidents and problems, investigating and identifying root cause and solutioning
Focus on reducing recurrence of issues and maintain stability by implementing good monitoring controls
Ensure code is of high quality and adheres to non-functional requirements
Follow and contribute to the project's technical best practices, development and support standards. Perform code reviews and ensure code developed is flexible and reusable.
Lead/oversee touch-point meetings with various stakeholders and partner application teams and vendor teams on incidents and requests.
Review and automate manual processes to reduce overall ticket volume.
Be proactive in identifying issues and take ownership in helping to resolve them
Communicate effectively across multiple departments and with stakeholders on day-to-day issues.
Collaborate with Technical Lead, Solutions Architects and Enterprise Architects for aspects related to integration with other systems
Strong focus on high quality throughout the entire process, working closely with the Quality Assurance stream
Skills & Abilities:
Strong Java, Spring & REST API development
Full-stack development, using client-side technologies (AngularJS, React or Vue JS)
Experience with troubleshooting, logging and monitoring tools
Exposure/willing to learn complex eCommerce implementations
Excellent understanding of object-oriented programming, design patterns, relational databases, complex integration landscapes & non-functional requirements
Min 5+ years industry experience
Excellent oral and written communication skills
Experience of AWS and microservice architecture (desirable) is a plus
Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.
Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.
To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here:
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.
Organization: Technology & Operations
Req ID: 2111587