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Pearson Principal Program Manager in Boston, Massachusetts

Principal Program Manager

Description

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

.Position Summary:

The Principal Program Manager is responsible for managing the end to end delivery lifecycle of business projects to deliver business solutions covering requirements gathering, business change management and transition, technical solution design and development, test and acceptance, and implementation and optimization.

Primary Responsibilities:

  • Manage end to end delivery lifecycle of business projects to deliver business solutions covering early business engagement to scope ideas and define the solution and project delivery organization, requirements gathering, business change management & transition, technical solution design and development, test and acceptance, implementation & optimization, and benefit realisation (benchmarking/tracking) to project objectives

  • Engage senior management sponsors in a collaborative, confident, professional and influential manner to develop project and program objectives, deliverables, scope and structure, and provide weekly & monthly performance reporting against program objectives to stakeholders

  • Work with cross functional technical and business teams to support Marketing (Lead Generation through Lead Nurturing) and Enrollment Operational initiatives, promoting cross- functional collaboration and integration

  • Facilitates estimation of project timeline and effort with workstream leads (subject matter experts) including the interaction with and inclusion in the AGILE SAFe processes.

  • Actively challenges and refines estimates based on experience and domain knowledge; additionally seeks peers reviews with external (non-project related) resources to validate estimates & delivery approach

  • Responsible for making decisions and final recommendations; gaining final ratification from project sponsor and steering group

  • Effectively leads the project to deliver the solution and business benefits. Has and acts with full accountability for successful project delivery, and with full ownership of resources (e.g. performance) within the scope of the project

  • Serves as project manager of new solutions with business transformation impacting 5 business functions

  • Tracks budget and spend

  • Identifies commercial impacts and constraints of project delivery (balancing business need vs technical solution) and seeks authorization and agreement on impacts

  • Responsible for proposing solutions to major issues on the project and seek acceptance from project sponsor and steering group

  • Manages the program and corresponding projects to the agreed approach and solution and acts with full accountability for successful project delivery and with full ownership of resources (e.g. performance) within the scope of the project

  • Proposes changes to the program approach within agreed tolerances impacting timelines and budgets

  • Leads, supports and motivates project delivery team and embraces diversity

  • Contributes to defined initiatives to develop the project management practice; owns part of the delivery plan to implement changes / improvements to the project management practices

  • Participates in group workshops to generate ideas and plan the implementation of team initiatives

Qualifications

  • 8 years of prior project management experience with teams of up to 25 resources

  • Strong business change experience

  • Ability to make timely decisions independent of senior management involvement or ratification

  • Strong facilitation skills

  • Experience managing large scale project budgets (up to $10M)

  • Background in Information Technology strongly preferred

  • Salesforce Experience is highly desired

  • Marketing experience is highly desired

  • Excellent communication skills (both written and verbal)

  • Ability to effectively manage multiple projects and see to completion

  • Ability to positively influence peers and project team, sponsor and steering group

  • Confidently respond to and manage conflict

  • Proactively escalates ongoing issues that negatively impact project progress

  • Effectively translate project delivery speak to business terminology to promote business buy-in and understanding

  • Demonstrated ability to work in a fast paced environment

  • PMP or other Agile Project Management certification preferred

  • Vendor Management experience with a focus on quality and collaboration

Capabilities:

  • Customer centric

  • Strong communication skills

  • Works well in a matrix

  • Takes personal responsibility

Behaviors:

  • Open and positive attitude promoting confidence and credibility to peers, project and business stakeholders

  • Positive engagement with stakeholders at all levels

  • Highly adaptable

  • Effectively manage performance issues

  • Flexible

  • Ability to effectively deal with change

  • Highly accurate and detail-oriented

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-MD-Columbia

Other Locations US-MA-Boston

Work Locations: US-MD-Columbia-Grantchester Merriweather 10960 Grantchester Way Two Merriweather Columbia 21044

Job: Project/Programme Management

Organization: North America Connections

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Nov 7, 2019

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1914381

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

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