Pearson Business Analyst / Assoc. Product Manager - Interactive Learning Program in Boston, Massachusetts

Business Analyst / Assoc. Product Manager - Interactive Learning Program


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

We seek a Business Analyst/Associate Product Manager to join a highly collaborative and fast-moving product team dedicated to building the next generation of immersive digital learning and practice tools within higher education. These high-intensity, high-profile initiatives demand a high degree of flexibility and willingness to workhands-on to achieve aggressive release targets with significant market potential.

This is an ideal position for someone who is interested in enterprise software development for the education space with a product management perspective. Your focus will be clear and concise communication of all of the details necessary to implement industry-leading products. You will be the main product representative for your development team and will handle all day to day interactions with developers, testers, project managers, and product managers. You will have an affinity for technical topics and an interest in developing and maintaining web services that meet a wide array of complex user needs and business logic.

A successful candidate for the Business Analyst position will be an individual who has demonstrated experience working with business and technology stakeholders to understand and document their requirements for software applications. You work closely with Product Management, Engineering, and QA as a member of an agile squad and provide detailed requirements. You are a self-starter, a strong communicator and are able to quickly establish a trusted relationship with cross-functional team members. You thrive on investigating complicated requirements with unknown dependencies and finding order within chaos. You are a go-getter with a desire to work hard. Creativity and strong communication skills are a MUST!

High Level Responsibilities

  • Working closely with Product Managers to provide detailed feature and capability requirements for the members of an agile development team.

  • Working closely with the development team to create feature stories for the agile backlog

  • Facilitate and/or attend ad-hoc requirements gathering/clarification meetings

  • Define acceptance criteria for feature stories

  • Answer requirements questions in JIRA tickets and hipchat

  • Write tickets for non-functional requirement (NFR) stories and bugs with Engineering and Product Management

  • Update expected results on bugs discovered by QA

  • Assist the development team in sprint completion by ensuring stories/bugs are in the correct status, facilitate unblocking of any blocked tickets, ensure/facilitate partner team collaboration on feature/epic completion.

  • Work with Product Management to perform periodic testing throughout the development process and conduct user acceptance testing (UAT) of completed stories.

  • Document final functionality of new/updated features when epics and features are completed.

  • Become the point of contact for partners teams with questions about specific areas of ILP, such as the learning tool framework, content development, etc.


  • Competencies :

  • Understand the Business: Has working knowledge of the overall product capability plan and how it contributes to category plan. Has working knowledge of specific market opportunity or customer needs and expectations into product tool and component design. Consults with other stakeholders to assess options and determine the most efficient and cost-effective approach to building product capabilities.

  • Efficacy: Has working knowledge of innovation within product capability across categories. Understands from design team efficacy requirements and understands how to embed efficacy capabilities into functional product tools and components.

  • Collaboration: Is a member of cross-functional product teams with moderate guidance. Provides input to the team on translating customer and technical requirements into well-engineered, tested and deployed product capabilities. Interfaces, with moderate guidance, with stakeholders to determine feasibility for functional capabilities to meet customer expectations and needs.

  • Digital Change Maker: Has working knowledge on how to build and develop product capabilities with the customer experience in mind, based on inputs on customer intelligence from other stakeholders. Part of the team, with moderate guidance, that investigates new approaches for product build based on examining new technology emerging in the market.

  • Transformer: Able to identify external or internal obstacles to products delivery or profitability and monitors to ensure that product teams work within parameters of budget. KPIs : Development team velocity Quality and comprehensiveness of requirements and acceptance criteria Customer Net Promoter Scores (NPS) with delivered product Customer support incident volume Expected Results: A highly engaging learning experience for students and instructors, as evidenced by high net promoter scores. Enable students to learn and instructors to excel, through the delivery of value-added instructional features. Thrive as a business analyst in a customer-centered, energetic team. Education and Work Experience

  • Bachelor's degree required

  • Minimum of one to three years of hands on Business Analyst experience in the software industry required Required Knowledge & Skills

  • Experience working in an agile software development team and familiarity with agile ceremonies and best practices (writing acceptance criteria, sprint planning, release planning, etc.)

  • Familiarity with the entire development process, including specification documentation, quality assurance and production support

  • Solid technical writing skills (requirements, acceptance criteria)

  • Familiarity with and/or willingness to learn technical concepts of application/product development, REST services, etc.

  • Excellent communications, interpersonal and teamwork skills

  • Strong analytical skills

  • Outstanding attention to detail Preferred Knowledge & Skills

  • Experience in education/online learning field

  • Experience with JIRA

NOTE: MUST be fully authorized to work in the U.S. No visa sponsorship or transfers.


Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-MA-Boston

Work Locations: US-MA-Boston-501 Boylston 501 Boylston St Boston 02116

Job: Technology

Organization: Global Product

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Apr 3, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1805476

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.