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Pearson Systems Analyst in Bloomington, Minnesota

Systems Analyst


Pearson VUE ( is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

This exciting and fast-paced role will help move Pearson systems to cloud based computing such as AWS and Azure in addition to supporting traditional technologies.

The Systems / DevOps Engineer is responsible for both implementation and support of Pearson VUE applications (primarily Java based). This role will require a generalist who can contribute with needs in development, system operations, security hardening, and performance engineering.

As a Systems/DevOps Engineer you will work closely within Development and Operations organizations to support the design, automation, deployments and testing of infrastructure and middleware. This will include assessing and implementing robust monitoring, alerting and logging tools, automating system builds, middleware deployments, testing and validation of environment stability.

They will work on project teams as well as internal operations teams on various projects including server builds, audits, third party software installation and tuning, vendor evaluation, data integrity, capacity management, security, and performance. They will ensure that system hardware, operating systems, middleware and software meet and adhere to internal organizational standards. The successful candidate will participate in technical research and development to enable continued innovation within the internal infrastructure. This position requires knowledge in a number of technical areas as well as the ability to solve real time production problems quickly in a high pressure environment.

Primary Responsibilities:

  • Ensuring high-availability applications are working properly on large, global network.

  • Troubleshooting application & configuration on Windows/Linux (IIS, Tomcat, JBoss)

  • Application/Middleware: Work on installation, tuning and maintenance of middleware tools used to run internal applications. Automate infrastructure and middleware configuration and deployment.

  • Windows System Administration: Win2012/2008 Server Configuration, Hardening and Support, Active Directory/Certificate Authority

  • Unix System Administration: Linux Server Configuration, Hardening and Support

  • Work closely with Development Teams: Provide infrastructure support and solutioning to software development teams.

  • System Tuning/Security Hardening: Working with System Architects and security team to tune internal and third party applications as well securing all sensitive data and systems.



Required Education and Experience:

  • Bachelor's degree in Computer Science, Information Systems Management or similar discipline required and/ or equivalent years of technical experience

  • 5 years working in Systems Administration and/or DevOps role

  • 3 years scripting (PowerShell, Shell, Python, etc)

  • Working knowledge of Java based application support

  • Prior experience in deploying/supporting AWS products (EC2, EBS, RDS, Docker, etc)

  • Experience with Windows and Linux-based operating system configuration, automation and management

  • Willing to participate on call rotation (1 week/ 4-6 weeks on average per month)

Desired Knowledge, Skills, & Abilities:

  • Experience Scripting (PowerShell/Shell)

  • Experience with monitoring and analytical tools (Splunk, New Relic, SolarWinds)

  • Experience with Java software hosting and tuning

  • Experience supporting and troubleshooting application servers (Tomcat/JBoss)

  • Experience with systems architecture and systems administration

  • Experience with automation and provisioning tools (Chef/Puppet)

  • Experience working with various SDLC groups (Development, QA, Configuration Management) on project work as well as solving real time production system issues

  • Familiarity with disaster recovery and data replication techniques

  • Familiarity with IT audit activities as well as day to day security functions

  • Familiarity with networking equipment (load balancing/firewalls)

  • Understand how TLS and Digital Certificates function

Preferred Skills, Knowledge and Abilities:

  • Solutions focused, self motivated and curious

  • Ability to learn new technologies quickly and efficiently

  • Must be able and willing to take on leadership role

  • Excellent technical analysis and problem solving skills

  • Exceptional communication, documentation and reporting skills

  • Must be able to interact effectively with employees at all levels of the organization

  • Able to work in a fast-paced environment and be flexible to meet time demands without compromising quality

  • Experience in a global 24x7 environment strongly preferred

  • Versatility as demonstrated with troubleshooting diverse sets of hosting technologies (web server platforms, Java application platforms, operating systems, network components, virtualization technologies, database platforms) strongly desired.


Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-MN-Bloomington

Work Locations: US-MN-Bloomington-5601 Green Valley 5601 Green Valley Drive Suite 220 Bloomington 55437

Job: Technology

Organization: Assessments VUE

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Sep 19, 2019

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1906066

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.