Pearson Robotic Process Automation Controller in Belfast, United Kingdom

Robotic Process Automation Controller


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

What if you could shape the future of work and be part of the team that creates the digital workforce of tomorrow, using Robotic Process Automation?

An exciting opportunity has arisen for a Robotic Process Automation Controller to work on a Robotics Process Automation programme within Pearson.

We have a grand vision of liberating the human workforce from tedious, repetitive tasks, by means of Robotic Process Automation.

Our Robotics Centre of Excellence is a newly established unit providing Robotics as a service for Pearson. We are in a build-up phase where Pearson’s ambition within Robotics is high and our ramp-up plans very ambitious.

We are looking for a Robotic Process Automation Controller with an inquisitive nature and will be a self-starter who is able to act independently and have strong IT, testing and data analysis experience.

If you like to think ahead, like we do, then we must talk. You'll contribute to the delivery of new and exciting capabilities, technologies and services that are transforming the way Pearson works - all in an area which is seeing huge investment!

Pearson Education

Pearson are the world’s learning company. We are a global organisation with 30,000 employees working in more than 70 countries. We work closely with teachers, learners, researchers, authors, thought leaders, and local experts to put education in the hands of more people around the world, in more inspiring ways. In everything we do, we aspire to be brave, imaginative, decent, and accountable.

The position we offer

You will join the Robotics Centre of Expertise. We are building a software robotics factory with the ambition of scaling up and industrializing robotics. The focus will initially be to build a pipeline and to deliver results, primarily with Robotic Process Automation and later we will build the runway for adopting, scaling up and institutionalizing new robotic technologies such as virtual assistants, chat bots and cognitive learning.

The key responsibilities of the will include:

  • Ensure Robotic Process Automation (RPA) robots are properly monitored, managed, maintained, and controlled and that escalations for any issues are communicated

  • Oversee the work being performed by robots through Blue Prism by analyzing logs for individual robots, monitoring work queues to identify completed and exception items, and performing research, investigation, and resolution to facilitate automation of the business processes

  • Manage, configure and continually optimise the Blue Prism infrastructure

  • Configure and continually optimise the Robotic Process Automation (RPA) software to meet business automation requirements.

  • Ongoing communication with Pearson IT department.

  • Deploy automation releases from Test to Production Environments

  • Provide customizable dashboards, audit logs, and management information reports for enhanced visibility and monitoring.

  • Communicating with automation vendors on software related issues, licence management and suggested product improvements.

  • Providing technical assistance and training to others.

  • Other Ad hoc duties as required.


EssentialSkills /Experience:

  • Minimum 1 years experience as an IT Analystor Process Owner or Similar

  • Great verbal and written communication skills

  • Demonstrable analytical skills and track record of problem-solving

  • Able to work independently or as part of a wider team on projects

  • Highly organised

  • Diligent with a high level of attention to detail.

  • IT mind-set with an enthusiasm to develop knowledge of technologies and process automation solutions

  • Passion for learning and working with leading edge technologies

DesirableSkills /Experience:

  • Knowledge of Robotic Process Automation tools such as BluePrism, UiPath, Automation Anywhere, etc. or keen desire to learn this exciting technology.

  • Bachelor’s degree in IT related discipline

  • Excellent working knowledge of IT systems, testing plans and procedures.

  • Experience with Agile

  • Some exposure to Amazon Web Services (AWS)

Personal Style and Behaviour:

  • Analytical thinking and problem solving skills.

  • Ambitious, pro-active, entrepreneurial and flexible

  • Highly organised

  • Diligent with a high level of attention to detail.

  • Resilient

  • Willingness to travel if required

  • Passion for learning and working with leading edge technologies

  • Provide occasional cover to support US business hours


Primary Location: GB-GB-Belfast

Other Locations GB-GB-London

Work Locations: GB-Belfast-Millennium House Millennium House, 1st Floor Great Victoria Street Belfast BT2 7AQ

Job: Technology

Organization: Technology & Operations

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Aug 1, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1811141

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled