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Pearson Principal Campus Network Engineer in Austin, Texas

Principal Campus Network Engineer - ( 2108693 )

Description

We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

Job Purpose:

The Principal Network Engineer for Digital Workplace Services will report to the Director of Workplace Engineering. The successful candidate will be accountable for the functional management and technical direction of office networks. They will provide continuous improvement of the underpinning standards and processes that support campus network services and technology infrastructure within Pearson offices.

The key outcomes of this role are:

  • Efficient and timely delivery of cost-efficient collaboration and infrastructure solutions and projects

  • Effective collaboration and working relationships with the key interfacing groups (e.g. Project Management, Video and Voice Engineering, Global Property), evidenced by successful cross functional processes and handoffs

  • Success criteria and visible measurements for collaborative environments

  • Point of Escalation for operational issues within the collaborative environments

  • Monitor wireless, security, circuit capacity, and other property-related technology performance within Pearson Properties and identify areas of concern and opportunities for improvements

Scope:

  • Scope is global

  • Significant interaction with InfoTech teams and with other Technology and business partners

  • Travel required up to 25%

Background & Attributes

A background in facility technology infrastructure and network hardware is needed for this role along with the following attributes:

  • Self-starter who is keen to challenge paths to improvement

  • Must be able to take responsibility for projects with little to no supervision

  • Customer focus, active listening and communication capabilities

  • Ability to engage people from a multitude of cultural backgrounds, fostering collaboration and a desire to achieve a shared outcome

  • Attention to detail, a genuine passion for getting things right first time, allied to a real focus on delivery

  • Flexible and pragmatic approach to work that can incorporate tactical fixes without losing sight of the strategic goals

  • Inclusive team player who welcomes feedback and the involvement of others

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Qualifications

Skills, qualifications and experience:

In order to be effective in this role you will need to have the following skills and experience:

  • 7 years experience in enterprise data networking, both in a build and support environment

  • Cisco or Meraki Wireless experience required; wireless certification preferred

  • Experience managing Cisco routers and switches; Fortinet firewall experience a plus

  • Experience implementing, managing, and supporting global campus networks

  • Excellent troubleshooting, communication, organizational, and time-management skills

  • Ability to develop structured standards, processes and procedures for the underlying network technology infrastructure

  • Previous responsibility for technology delivery activities in a technical engineering environment, with a demonstrable track record of success that you can evidence in a competency-based interview

  • Experience of achieving consensus through facilitating a collaborative planning process

  • Ability to identify opportunities for improvement, to effectively summarize issues, bottlenecks and challenges and provide considered and logical recommendations for addressing them

  • Experience of working in an environment with multiple handoffs and team interactions

  • Experience with Microsoft Visio required

  • Current and valid CCNA certification or higher level required

#LI-POST

Primary Location : US-TX-Austin

Other Locations : US-NC-Durham, US-TX-San Antonio

Work Locations :

US-TX-Austin-400 Center Ridge

400 Center Ridge DriveTechRidge Three.2 - Suite 100

Austin78753

Job : Technology

Organization : Technology & Operations

Employee Status : Regular Employee

Job Type : Standard

Job Level : Individual Contributor

Shift : Day Job

Travel : Yes, 25 % of the Time

Job Posting : Jun 23, 2021

Job Unposting : Ongoing

Schedule: : Full-time Regular

Req ID: 2108693

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