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Pearson Senior Cloud and Hosting Services Engineer in Amherst, Massachusetts

Senior Cloud and Hosting Services Engineer


Pearson VUE ( ) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Position Summary

As Senior Cloud and Hosting Engineer, you will be a key member of the team responsible for both the Evaluation Systems cloud infrastructure in AWS as well the operations of its on premise data center.

Using industry best practices, you will work closely with the operations and software development teams to support the automation and deployment of applications and infrastructure aligned with business objectives. You should have technical experience in building infrastructure and applications for scalability, resiliency, availability, and recovery. Part of your role will be to help move from a traditional infrastructure deployment model to an infrastructure as code model with automation and monitoring via DevOps.


  • Works as fully contributing team member in cloud infrastructure methodologies and techniques including:

  • Design, implementation and support of infrastructure as code

  • Research new cloud technologies and prototype solutions that can be leveraged to decrease costs and increase performance

  • Mentor staff on cloud computing best practices and technology to drive cloud adoption

  • Identify and solve complex problems involving hardware, software, networking, and applications

  • Monitor and measure system performance

  • Perform day-to-day systems administration activities such as user administration, disk management, package installations, and scheduled task development

  • Document systems design and processes

  • Install and configure infrastructure tools including automation tools, job schedulers, authentication and authorization software, monitoring solutions and backup tools

  • Utilize best practices and tools to secure cloud and data center environments

  • Participate in an on-call rotation schedule after hours and on weekends

  • Respond to end user tickets



Skills and Desired Experience:

  • Bachelor’s degree in Computer Science or related discipline or an equivalent combination of education and experience from which comparable knowledge and skills may be acquired

  • 5 years of relevant experience in system design, technical architecture, systems administration, and/or software development

  • 2 years experience in AWS cloud computing based services architecture

  • Broad understanding across cloud and infrastructure components (server, storage, network, data, and applications) to deliver end to end cloud infrastructure architectures and designs

  • Experience with administration of virtualization systems such as VMware

  • Experience with Windows operating system configuration, automation and management

  • Experience with monitoring and analytical tools

  • Experience with network infrastructure (firewalls, load balancers, switches, routers, etc.)

  • Experience with storage systems (NAS, SAN, object storage)

  • Experience with administration of network services (DNS, WINS, TCP/IP, DHCP)

  • Experience with certificate management (client certificates, server certificates, certificate authorities, etc.)

  • Programming experience (C#, Java, etc.)

  • Shell scripting (PowerShell, Python, Bash, etc.)

  • Excellent technical analysis and problem solving skills

  • Excellent communication skills

  • Ability to work in a fast-paced environment and be flexible to meet time demands without compromising quality


Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-MA-Amherst

Work Locations: US-MA-Hadley-300 Venture Way 300 Venture Way Amherst 01035

Job: Technology

Organization: Assessments VUE

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Dec 2, 2019

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1915592

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.