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Pearson Senior Program Manager in Albany, New York

As a Senior Program Manager for Product and Technology at Pearson, you support the delivery of programs and projects for our Global Products. You move quickly with the changing environment and are up to date with the latest short-term and long-term priorities of the portfolio and roadmap. At Pearson, we need self-motivated, passionate people who can drive organizational ownership and inspire people to be at their best. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world's innovations, personal and global, and large and small.

Position Purpose:

The role will involve driving cross-functional teams comprised of team members from UX design, engineering, quality, product management, etc. from ideation to successful deployment to our customers. Our projects have very tight and overlapping schedules to deliver key technology, features, and services. The position requires engagement with all levels within the business --as a facilitator, champion, and coach-- to plan, organize, track, and communicate. This position requires an energetic, experienced self-starter with a history of successful major programs or projects, and demonstration of an increased level of responsibility. Key to this role is to be proactive, organized, and analytical, while using strong business judgment and communication skills to interact with a variety of people. Plans, schedules, clear communication, as well as data-driven status monitoring, will ensuring interdepartmental completion of the product/program/project on schedule and within constraints of quality, schedule, and features.

Key Responsibilities:

  • Understand and assess critical paths and dependencies for delivering applications and services to our customers.

  • Facilitate discussions among project teams, product management and engineering.

  • Establish key milestones, plans and schedules to drive the accomplishment of milestones in timely manner.

  • Understand and coordinate the sequencing of projects to accomplish progress.

  • Aggregate, organize, and synthesize program and project information in order to clearly communicate with extended team and management.

  • Listen to customers (internal and external) to understand their scenarios and challenges.

  • Establish and maintain personal and organizational credibility with Customers and Partners through deep delivery knowledge and effective communications.

  • Define, collect, and measure the success of products/features through relevant metrics and KPIs.

  • Ensure projects and program are properly scoped and resourced, and that team members are engaged and informed of key responsibilities.

  • Regularly track project performance and identify areas for improved efficiency across the program.

  • Partner with the working teams to identify risks/opportunities proactively and surface recommendations and learnings.

  • Manage stakeholder communications and prioritize topics for executive engagement.

  • Prepare and present milestone reviews to upper-level management with input from project teams.

  • Coordinate all areas of the business in preparation for the release of new features, products, or services to customers.


  • 7+ years of project or program management and leadership experience.

  • Experience working in high-growth, fast-paced, and performance-focused environments.

  • Experience in managing indirect teams to achieve common goals.

  • Ability to challenge and influence a variety of stakeholders.

  • Familiarity with UX, design and content production a plus.

  • Ability to work autonomously.

  • Attention to detail.

  • Experience with change management and leading organizational transformation.

  • Experience in project management on large-scale software development projects with teams working in multiple world-wide locations.

  • Experience leading teams using Agile frameworks such as SAFe, Scrum, and XP, as well as other established project management principles and practices.

  • Ability to adopt and adapt the right project management framework for a given project/program.

  • Ability to proactively identify and execute process improvements program-wide.

  • Excellent written and verbal communication skills, strong emotional intelligence skills, and the ability to adapt approach to match different audiences.

  • Excellent analytical and problem-solving skills - able to work on complex problems where analysis of situations requires an in-depth evaluation of various factors.

  • Fantastic attitude. A calming influence during times of stress, a focus on solutions rather than problems, and a desire to get the best out of every team member. Willing to do the little things that make software development teams great.


Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.  

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here:

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.


Organization: Assessments Clinical

Schedule: FULL_TIME

Req ID: 1493