Pearson Manager Software Development in Albany, New York
The Manager of Packaging and Distribution is a part of the larger Assessment Technology Services team with accountability to plan, manage, and deliver paper setup for School Assessment contacts.
In this role, you will be responsible for managing the Packaging and Distribution team, including human resource management, overall program assignments, and creating consistency and efficiencies within the role. You will be expected to continually contribute to process and system improvements.
Lead, coach, and support members of the Packaging and Distribution team
Monitor team member performance and resolve issues by making revisions when necessary
Establish attainable and traceable goals in collaboration with team members
Review assessment administration schedules and provide input or negotiate dates with Technical Project Manager(s)
Plan and manage assessment administration setup activities
Point of escalation for Packaging and Distribution issues and manage issues as needed
Ensure processes and procedures are followed, update as needed
Plan and manage cost center budget and resources
Bachelor Degree in Business, Computer Science, Engineering, or related is required
8+ years of related experience in software development
Outstanding written and verbal communication skills; must be a direct, articulate and thoughtful communicator
Comfortable leading critical conversations and issue resolution
Strong ability to develop, motivate, and manage teams
Robust organizational development and change management skills
Strong analytical and problem-solving skills
Excellent organizational skills
Ability to understand, analyze, and communicate project issues, status and competing priorities is required
Experience with Jira, SmartSheet, Microsoft 365
Desired Knowledge, Skills and Abilities:
Must have strong time management skills including the ability to work well under pressure, plan and set priorities, adapt to change, and meet established timelines
Must possess a consultative approach with customers and internal stakeholders; easily develop rapport and trust with multiple individuals and personalities; encourages and supports collaboration
Ability to build credibility with leaders and drive initiatives across the organization
Able to work both on a team (as member and/or leader) and independently to deliver results
Previous experience working in a highly matrixed organization
Self-directed/self-sufficient work ethic
Demonstrated ability to manage and lead teams
The anticipated starting salary range for Colorado-based individuals expressing interest in this position is $90-100k. This position is eligible to participate in an annual incentive program.
Benefits available to eligible employees can be seen at: https://pearsonbenefitsus.com/
Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.
Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.
To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: http://www.pearson.com/careers/diversity-and-inclusion.html
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.
Organization: Assessment & Qualifications
Req ID: 2306