Pearson Subject Leader in United Kingdom

Subject Leader


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe.We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Background Information:

The VQ Assessment department has end-to-end responsibility fordelivering secure assessment materials and outcomes from Pearson to ourcustomers.TheSubject Leader (SL) is the PQS officer responsible for managing the assessmentprocess within their designated specification(s) from the PQS VocationalQualifications portfolio.

The SL reports to the Qualification Delivery andAward Manager (QDAM), working as part of a subject team, whose aim is todeliver a professional and customer focused service.

Inaddition to this the role will be required to deputise, as agreed, for the QDAMwhen required, and if appropriate.


  • Support delivery of the entire assessment processfrom the production and approval of assessment instruments to thecompletion, award and review of results.

  • Ensure that the assessments on all qualificationsare carried out to a high standard in accordance with all appropriate internalpolicies and external regulations and can withstand scrutiny by internal auditand key stakeholders - including learners.

Key accountabilities:

Customer Service - Managing own performance in relation to internal and external service levels, for example, timely resolution of customer queries and a high standard of customer communication.

Identifying and responding to customer needs to ensure customers receive a high level of support.

Focusing on delivering excellent customer service throughout all tasks, projects and processes. Communicating professionally in a clear and timely manner.

Assessment Activities:

  • Adhering to regulatory and internal procedures and obligations at all stages.

  • Evaluating the quality and content of assessment instruments, approving them as valid and fit for purpose.

  • Ensuring the maintenance of standards within the subject area at the correct level.

  • Supporting meetings and/or quality assurance activities relevant to the safety of certification.

Planning, Project and Information Management:

  • Updating and reporting on key management information to the QDAM, ensuring all data is up-to-date and accurate.

  • Producing and maintaining plans of work based on the management information to ensure milestones are met.

  • Escalating issues and risks to the QDAM in a timely manner together with potential solutions.

  • Contribute to cross-department projects, supporting other team members and meeting deadlines.

  • Adapting to new situations and ambiguous circumstances, as well as understanding the need for change.

Content Management:

  • Supporting the team adherence to the completion of all tasks related to the production of assessment content.

  • Supporting team adherence to requirements for documentation to the content production process.

Relationship Management:

  • Motivating and leading their sectors and teams of Senior AAs through constant change, reviewing regularly in order to deliver improvements to the quality and efficiency of the assessment process.

  • Support the recruitment of Senior AAs

  • Support the management of Senior AAs working alongside the QDAM and PSM.

  • Building and maintaining effective relationships with the wider AA workforce.

  • Building and maintaining effective relationships with internal stakeholders to develop mutually acceptable service level agreements.

  • Managing relationships effectively within own area.

  • Managing own workload and support to new joiners.

Other Activities:

Undertaking any further tasks necessary to deliver key objectives as required. The post-holder is expected to demonstrate a flexible approach to the role. As such, the contents of this job description may change from time to time.


Core competencies - managing self:

1. Provide a customer focused service

2. Communicating with influence

3. Working with others to achieve goals

4. Delivering goals in a changingenvironment

5. Taking creative and innovativeapproach to work

6. Maximising potential in self andothers.

Education, qualification &training:

Degree or equivalentqualification/experience

Previous experience:

  • Experience of a customer facing role

  • Experience of an administrative role

  • Experience of assessment (desirable)

IT literacy (intermediate)

Personal style & behaviour:

  • Highly motivated individual with personal drive and energy

  • Able to prioritise and manage own workload

  • Actively seeks information and is able to handle it appropriately

  • Prepared to be flexible in their approach to problem solving

Pearson Leadership Profile

Leading Self / Leading Others:

  • Always Learning

  • Courageous

  • Ethical

  • Determined

  • Customer Focused

  • Transformational

  • Strategic & visionary

  • Innovative

  • Developer

  • Inspirational

  • Relationship builder

  • Makes it happen.

Pearson Values

  • Brave

  • Imaginative

  • Decent

Working hours - 37.5 per week

This role will close on the 25th October 2016

Primary Location: United Kingdom

Other Locations GB-GB-London

Work Locations: GB-London-190 High Holborn 190 High Holborn London WC1V 7BH

Job: Product Management

Organization: Core

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Oct 11, 2016