Pearson Customer Service Assistant in China

Business Unit Overview:

Position Description:

Position Description:

  1. This position is responsible for the reception of visitors

  2. Assisting students in their daily use of the center.

职位描述:

  1. 接待来访客人

  2. 学生提供和安排各项中心的服务

Candidate Profile:

Position Requirements:

  1. Good communication skills and ability for solving problems

  2. High awareness of responsibility and customer-focus

  3. College diploma or above

4. Good command of spoken and written English

5. Previous demonstrable service experience

6. Willingness to work a flexible schedule

7. Pleasant and outgoing personality

8. Hotel experience is a plus

9. Basic IT and Cashier knowledge is a plus

职位要求:

  1. 良好的人际沟通技巧和处理问题和矛盾冲突的能力

  2. 拥有高度责任感和客户服务意识

  3. 大专及以上学历

  4. 熟练的英语听说读写

  5. 曾有客户服务的相关经验

  6. 喜欢弹性的工作时间

  7. 开朗外向

  8. 有酒店工作经验尤佳

  9. 可以使用办公软件,有出纳相关经验尤佳

Req Number: 5639BR

Position Title: Customer Service Assistant

Country: CHN

HR Manager: Isabelle Gao

Business Unit: Wall Street English

Removal Date: 06-Jul-2018