Pearson Senior Project Manager in San Antonio, Texas

Senior Project Manager


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe.We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

In Pearson Clinical Assessment, our customers include psychologists, speech and language therapists, occupational therapists, teachers and school administrators, reading and math specialists, and HR professionals. They use our products and services to help understand and diagnose conditions that may be limiting a person from reaching his or her true potential. We are particularly noted for our global gold-standard assessment products and services in cognitive/ability, memory, neuropsychology, behavior, personality and psychopathology, achievement, speech/language, and Talent Assessment Noted brands include the Wechsler and Kaufman families of products, MMPI, BASC, AIMSweb, CELF, and PLS. We're also revolutionizing clinical assessment through our innovative digital assessment platform, Q-interactive.

We are currently seeking a Project Manager to support the Clinical Assessment Project Management Office in the successful delivery and fulfillment of assigned program(s). The Project Manager may be responsible either for multiple projects or for one larger project within a program, which often requires multiple resources and functional integration. The Project Manager is familiar with project or program objectives, as well as the role and function of each team member to effectively coordinate the activities of the Program Delivery Team. They spend significant time communicating with the customer and other stakeholders (vendors, cross-functional teams, subcontractors) involved in the delivery of assigned projects or programs in order to ensure customer satisfaction. The Project Manager will anticipate opportunities and issues proactively as well as manage scope using project management applications and tools. The Project Manager will actively engage and comply with the Quality Management System. This position reports to the Program Manager.

Duties and responsibilities include:

Customer Relationship Management

  • Establish and maintain positive and productive relationships with internal resources and external customers

  • Provide outstanding customer service. Be responsive and timely in responding to questions, concerns, and requests

  • Serve as a point-of-contact to the customer and cross-functional teams for day-to-day execution

  • Interpret and meet customer expectations and requirements to ensure outstanding customer satisfaction

Project Management

  • Project responsibility through the life cycle (initiate, plan, execute, control, close)

  • Maintain the project management plan, customer requirements, project schedule, and other documentation required to effectively manage program deliverables as assigned

  • Networks with all project stakeholders and resources (including customers, internal shared services groups, subcontractors and vendors) to meet project goals

  • Ensures adherence to quality standards and reviews project deliverables

  • Supports implementation of SOWs and contracts

  • Manages changes to the project scope, project schedule, and project costs

  • Implement approved actions to mitigate project risk events

  • Identify opportunities for process and quality improvements which promote cost reduction and implement initiatives, and monitor the effectiveness of changes made

  • Measure project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances (scope and costs), perform any required corrective actions, and communicate results to all stakeholders

  • Assist in change control process including tracking, writing scope documents, and gathering estimates and pricing. Thoroughly evaluate any proposed scope change by involving entire project team; establish and maintain documentation to control scope

  • Identify and track risks, including implementing the approved actions and workarounds required to mitigate project risk events in order to minimize the probability of realization

  • Execute the tasks as defined in the project plan and schedule in order to meet customer deliverables

  • Prepare and present internal and external reports on program status, risks and other program related issues

  • Perform other duties as assigned

Business Development

  • Support the Program Manager with project and program level new business initiatives including managing and writing statements of work and change requests as needed

Financial Management

  • Support Program Manager with financial reviews and documentation necessary to ensure that contract is maintained within budget and margin expectations

  • Identify process improvement initiatives in order to reduce cost while maintaining quality


  • Bachelor’s Degree desired or commensurate experience

  • PMP certification preferred or demonstrate an understanding and application of Project Management Institute (PMI) principles

  • Knowledge of test development processes, to include online/digital testing and implementation

  • Flexibility in the workplace

  • Ability to make decisions based upon limited information

  • Demonstrate ability to manage multiple, conflicting priorities, and work in a fast-paced, ever changing environment

  • Significant experience with customer service and project management

  • Understand team dynamics and foster a positive team environment

  • High sense of urgency and attention to detail required

  • Effective verbal/written communication skills, strong listening, negotiation and facilitation skills and the ability to develop and deliver presentations

  • Knowledge of Microsoft Office applications, including Word, Outlook, Excel, MS Project, Visio, and PowerPoint

  • Some travel required


Primary Location: US-TX-San Antonio

Work Locations: US-TX-San Antonio-19500 Bulverde 19500 Bulverde Road San Antonio 78259

Job: Project/Programme Management

Organization: Assessments Clinical

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Oct 10, 2016