Pearson Specialist Customer Service in Poznan, Poland

Specialist Customer Service

Description

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe.We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Qualifications

Collaboration with teams across Pearson on various projects

Producing and presenting reports

Testing digital products and solutions

Managing the incoming volume of incidents

Adherence to prevailing operational and quality standards

Collaboration on developing and maintaining tools supporting customer care

Professional development

Qualifications

Fluent English

Skilled at Ms Office

Experience in Customer Service

Willing to take various shifts

Analytical Skills

Primary Location: PL-PL-Poznan

Work Locations: PL-Poznan-77 Dabrowskiego Dąbrowskiego 77 Poznan 60-529

Job: Customer Service

Organization: Professional English

Employee Status: Regular Employee

Job Type: Standard

Job Posting: Nov 16, 2016