Pearson Channel Sales Administrator in Manchester, United Kingdom
Channel Sales Administrator
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centres in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.Pearson VUE offers a great environment to start or grow your career, we are now hiring for a Channel Sales Administrator to join our team based in Salford Quays.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
We believe in equal opportunity and employ people solely on the basis of their skills and abilities.
Please note this position is a 6 Month FTC
End-to-end administrative handling of all incoming applications and installations.
Management of the Customer Relationship Management (Salesforce) system from the Channel Sales perspective.
Assist the Channel Sales Associates and Regional Sales Managers with the daily recruitment activities.
Establish and maintain relationships with suppliers & couriers.
Liaising with departments’ key contacts to the activation of Pearson VUE Test Centres and Pearson VUE Test Centre Selects, and ensuring that channels of communication are kept open.
Proactive management of Channel Sales budget for shipping costs, ESP equipment, Marketing, test centre supplies & miscellaneous client requests. This task requires cost monitoring, working across teams internally and proactively managing relationship with the external shipping company.
End-to-end management of the Channel Sales contract procedure; quality checks, maintenance of the Global SharePoint site and liaising with US Legal & Finance departments.
Regular reviews of existing processes to increase efficiency; including responsibility for highlighting areas for improvement and working across teams to reduce overall time for site’s activation.
Weekly/Monthly application reports focusing on Channel Sales growth and application figures. Responsible for preparing reporting required for each quarter for team bonus.
Management of key client specific test centre initiatives; processing applications, installation & providing a main point of contact for both Pearson VUE, client & test centres.
Ensuring that the Channel Sales team adheres to ISO expectations through regular auditing. Responsibility for implementing corrective action plans.
Manage and facilitate the prioritisation of incoming applications.
Administer the application within the different Channel Sales systems.
Responsible for the Channel Sales and Channel Sales Administrator mailboxes.
Administer back office information and share it with the different departments.
Responsible for the Channel Sales main office telephone line & Call Pilot mailbox.
Manage Channel Sales meeting room schedule and related tasks.
Responsible for the Channel Sales ServiceDirect queue.
Fulfilment of welcome and installation kits and ensure timely delivery.
Any ad hoc tasks to assist the Regional Managers & related Pearson VUE departments.
Essential Experience & Qualifications
Excellent time management and prioritisation skills.
Efficient worker who has the ability of multi-tasking.
Enthusiastic, energetic team player who has the ability to work on their own, whilst possessing the ability to seek assistance and/or escalate concerns when required.
A positive and can-do attitude combining the ability to continually see, speak and communicate in the most positive manner possible, internally and externally.
Proficient with Microsoft Office and related applications.
Desirable Experience & Qualifications
International work experience and cultural savvy preferred.
Excellent English (written and verbal) in addition to one other European language.
Normal working hours.
6 Month FTC
Salary - £20,000 excellent benefits
Primary Location: GB-GB-Manchester
Work Locations: GB-Manchester-The Lighthouse The Lighthouse Centre A&B Wing, Salford Quays Manchester M50 3BF
Job: Testing Center
Organization: Assessments VUE
Employee Status: Fixed Term
Job Type: Standard
Shift: Day Job
Job Posting: Apr 13, 2017