Pearson C2-Senior HR Operations Analyst in Makati City, Philippines

C2-Senior HR Operations Analyst


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe.We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.


Role overview &Purpose

This is an excitingtime for Pearson as we move toward one Global HR System. This role is a largecontributor to this goal and will support the new global HR System of OracleFusion/Oracle Cloud HCM (OBIEE/OBIA) and our global HR reporting needs.

The Data Analyst(Senior Advisor) role is in a team of 3 which reports to the Global DataManager and interfaces between the Global Data Director and the widerglobal/regional HR teams

Key Deliverables

  • As Senior Advisor directs, leads and supervises theData Analyst team covering Asia, Americas and EMEA geographic regions

  • Acts as the regional data specialist and theprimary contact for assigned geographical regions with the ability to workacross other regions where required

  • Leads and manages thedata maintenance team and acts as escalation point for any issues or concernsthe team faces

  • Responsible for overseeing and auditing theintegrity and consistency of HR data entered and maintained by the data processingteam

  • Ensures quality, efficiency and that data policiesand procedures are adhered to within the teams

  • Provides responses to issues and ensures necessaryfollow up through to resolution

  • Drives the data governance strategy and ensuresteams adhere to the strategy

  • Consistently applies best practice principles andreviews processes

Qualifications / Education requirements:

  • Bachelor’s Degree in Business, HumanResources, or a related field; or a combination of education and experience

Experience requirements:

  • A minimum of 3-6 years of HRIS softwareexperience and high volume data entry processing of human resources operationstransactions and data requirements.

  • At least 2 years’ team managementexperience and strong customer service skills

  • Previous experience working in a sharedservice environment and working with other countries or global points ofcontact and leaders

  • Previous knowledge of OracleFusion/Oracle Cloud HCM (OBIEE/OBIA) and Taleo preferred

  • Advanced level experience in understandingall aspects of the HR function and handling HR data, especially WorkforceManagement and related Oracle software

Overall functions, duties and responsibilities:

  • Overseeing HRIS dataentry, maintaining database information, updating employee information andrecords

  • Acquires a thoroughknowledge of company policies, principles, practices and standards of humanresource administration in assigned area

  • Ensures dataintegrity and assists with resolution of issues through research,communication, collaboration and problem solving

  • Responsibilitiesinclude reviewing documents submitted requesting changes in salary, jobs,departments, locations and adding HR specific data, including pay increases forexample

  • Audits data,including new hires and job changes and ensures any corrections needed toemployee self-service transactions for effective processing, includingenrolment in benefit plans are followed

  • Performs auditsbetween the HRIS system and the payroll system to ensure data is accurate

  • Uses functional andtechnical knowledge to provide end-users with general guidance and formaltraining and coaching as needed

  • Manages communications with stakeholders including local country datasubmitters, local and global HR leaders on all data maintenance status, progressand issues

  • Understands and maintains country specific legislative requirements

Key skills and other requirements:

  • Proven ability to communicateprofessionally, clearly and effectively to target audiences

  • Able to work under pressure and to meetdeadlines

  • Possess excellent organizational,planning & time management skills

  • Is proactive in seeking information,challenging norms and driving efficiency

  • Demonstrates the ability to effectivelyassess and resolve issues and problems

  • Adheres to confidentiality andnon-disclosure requirements

  • Ability to multi-task and demonstratetime-management in a fast-paced environment

  • Positive manner andthe ability to work well with others in providing excellent customer service iscritical

  • Ability to developand facilitate training and coaching

  • Strong verbal,written, presentation and interpersonal communication skills

  • Participates inspecial projects as directed

  • Other duties asassigned

Working Conditions:

  • Core work hours: 8 hours following the assigned geographical region

  • Shift pattern

Primary Location: PH-PH-Makati City

Work Locations: PH-Makati City-Philamlife Tower 42F Philamlife Tower Paseo De Roxas Makati City 8767

Job: Human Resources

Organization: Human Resources

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Apr 9, 2017