Test Administrator - Lansing, MI
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
Pearson VUE is seeking a part-time Test Administrator for our Lansing, MI location. Starting pay is $10.50 an hour.
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment.
Understands and complies with all testing procedures.
Checks in examinees, verifies identification, and explains the exam process.
Monitors examinees while testing.
Maintains a secure testing environment.
Communicates with internal departments to investigate and fix technical issues.
Strictly adheres to company policies using careful judgment.
Light housekeeping duties such as vacuuming, sanitizing keyboards, office trash, etc.
Other duties as assigned.
Our ideal candidate demonstrates flexibility and teamwork, with availability to work a wide variety of shifts any day - Monday through Saturday - between the hours of 7:30 am and 8 pm. The test center is open approximately 2 Saturdays per month.
This is strictly a part time role and will remain as such, 15-19 hours per week, with an expectation to work more hours if needed.
Schedules are available at least 2 weeks in advance.
Minimum of 1 year customer service experience is preferred.
High school diploma or equivalent is required.
Strong communication skills are a must.
Must be flexible in work hours and days.
Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook).
Must be able to sit for long periods of time and also escort candidates to and from testing room. Must be able to bend, stoopand lift up to 20 lbs.
Must be comfortable in a quiet testing environment and hear spoken words in soft voices.
Must be able to see small details at a distance. Ability to see names clearly on ID cards and the computer screen.
Primary Location: US-MI-Lansing
Work Locations: US-MI-Lansing-3390 Pine Tree 3390 Pine Tree Road Suite 101 Lansing 48911
Job: Testing Center
Organization: Professional VUE
Employee Status: Regular Employee
Job Type: Standard
Job Posting: Sep 30, 2016