Pearson Solutions Manager, Rights and Royalties - North America in Hoboken, New Jersey

Solutions Manager, Rights and Royalties - North America

Description

At Pearson, we’re committed to a world that’s always learning and to ourtalented team who makes it all possible. From bringing lectures vividly to lifeto turning textbooks into laptop lessons, we are always re-examining the waypeople learn best, whether it’s one child in our own backyard or an educationcommunity across the globe. We are bold thinkers and standout innovators whomotivate each other to explore new frontiers in an environment that supportsand inspires us to always be better. By pushing the boundaries of technology —and each other to surpass these boundaries — we create seeds of learning thatbecome the catalyst for the world’s innovations, personal and global, large andsmall.

SCOPE AND IMPACT OF JOB

TheSr. Software Solutions Manager shares the responsibility for planning,designing, and managing the development of technology applications for theRights and Royalties solution platform. The Sr. Software SolutionsManager is active in all phases of development, from gathering customer inputand requirements through user interface design and specification writing toquality assurance testing. Working with Enterprise Architecture, SystemProviders, Technology Delivery teams and the Business functional leads, therole is a key interface point between the business team and the technologydelivery teams.

KeyDeliverables

  • Track and prioritize software feature requests

  • Define the business case for specific feature requirements

  • Research user needs and expectations for specific feature requirements

  • Write use cases; functional specifications; and test plans for specific feature requirements

  • Perform acceptance and ad-hoc functional testing of new features

  • Collaborate with staff or freelance designers and team members to develop a cohesive user experience and interface for new features

  • Conduct (or assist with) usability testing, user development conferences, and focus groups

  • Monitor and review the development of specific features including software engineering, QA, and documentation

  • Be an IT business partner for the Rights and Royalties function and drive continuous improvements across the Rights and Royalties systems landscape

  • Support best practise IT Rights and Royalties processes

  • Work as part of a team and provide 7x24 support when required

  • Report and highlight workstream risks and issues to the project management team

Qualifications

Essential Skills /Experience

  • Bachelor's degree required or equivalent work experience

  • Extensive experience in a software solutions management, UI design, business analysis, or similar role

  • In-depth familiarity with software design, development, and release

  • Previous experience as a Technical Business Analyst or Software Engineer.

  • Excellent teamwork, communication, and organizational skills

  • Excellent project management, planning and organisational skills.

  • A track record of building, maintaining and managing strong relationships within an international business and across many different stakeholder groups.

  • Excellent communication skills and understanding of how information should be presented to get across important issues to different groups of stakeholders

  • Proactive in seeking information, challenging norms and driving efficiency

  • Demonstrates the ability to effectively assess and resolve complex issues and problems

Workstream/Line Management Skills

  • An excellent collaborative team player, able to take on a broad range of perspectives, influence positively and act as a critical friend

  • Track record of effectively delivering large scale programmes through a team

Desirable Skills

  • Experience working with Oracle solutions

  • 1 or more language other than English

PersonalStyle and Behaviour

Respect for Ourvalues: Brave, Imaginative and Decent

#LI-LL

Primary Location: US-NJ-Hoboken

Job: Professional Development

Organization: Technology

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Nov 15, 2016