Pearson C1- ELT & English Assessment Account Manager in Dubai, United Arab Emirates
C1- ELT & English Assessment Account Manager
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe.We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
The AccountManager is responsible for developing strategic partnerships with the Pearson Testof English and ELT client base by leveraging Pearson content, assets andpartnerships. This person is responsible for building key relationships,maximizing market share and growth in the region, as well as establishing largeinstitutional agreements.
The Account Manager will work in the geography to build keyrelationships in the Education market, to engage with the ELT community tomaximise delivery of candidate volumes, to locally implement global marketingand learning resource strategies and as well to be an escalation point forcandidate and customer service issues.
The incumbentmust be aggressive and active in competitive accounts, as well knowledgeableregarding competition and industry trends. Responsible for proposing andclosing engagements that will achieve total revenue growth, profit, andcustomer satisfaction plans.
●Developingand maintaining strategic relationships with existing customers and prospectiveclientsincludinguniversities, governments, language schools, agents, and teachersvia on-site meetings, telephonecalls and emails.
●Manage sales for given accounts,understand targets and track sales. Provide accurate sales forecasting.
●Superiorcustomer relationship management skills. Demonstrate the ability to buildrelationships with end users and decision makers.
●Ableto meet and conduct appropriate product presentations tailor-made to teachers’and decision makers’ needs in educational institutions.
●Proven experience negotiating and closing largetransactions and/or contracts and achieving a significant growth towards asales goal.
●Consultingwith clients regarding technology and other support issues as it pertains toonline learning environment
●Actingas a liaison between the company and its existing and potential clients andtest centres, ensuring high standards.
●Feeding back to marketing & salesmanager details of market needs to ensure our product is best suited to ourcustomers, and drive candidate volumes though localised sales and marketingcampaigns.
●Act as an arearepresentative for PTE generally ensuring that high standards are met indelivery and service of our test. Thismay include escalating candidate complaints; auditing our delivery channel forquality and security or identifying new testing locations .
Key Challenges and Responsibilities:
●Working in a fastpaced and dynamic organization, the ability to galvanise relationshipsinternally and externally to obtain the best outcomes.
●Contributing tocomplex bids with ministry and large educational institutions and positivelyinfluencing them.
Strongstrategic planning and organization skills (implement and coordinate)
●Must have a realenthusiasm, understanding and passion for English Language Testing and Teaching
●Highlymotivated and independent worker
●Influencingand negotiating skills
●Effectivecommunication and presentation skills
●Strongorganisational, administrative and planning skills
●Targetand performance driven
●Selfstarter with initiative and commercial awareness
●Willingnessto drive to clients and for regular international travel
●Abilityto prioritise tasks and manage time effectively
●Proficiencyin digital and multi-media products
Education, Qualifications & Training
Significantonline learning and/or strong consulting experience across a variety industries
ELT backgroundwith CELTA and/or DELTA or equivalent
Minimum 2 years experience in a B2B corporateenvironment, solution selling.
Consultative sales and presentation experience
Highly proficient in MS Office and using CRM systems
Experience in the ELT education industry
●Has experience inpublishing industry
●Has ELT TeacherTraining experience
●Has experience ofnegotiating partnership type deals at a senior level
Primary Location: AE-AE-Dubai
Work Locations: AE-Dubai-Al Sofouh 305 Al Sofouh 305 Tecom 3rd Floor Dubai
Employee Status: Regular Employee
Job Type: Standard
Shift: Day Job
Job Posting: Apr 16, 2017