Pearson Director, Product Management, MyLabs in Boston, Massachusetts

Director, Product Management, MyLabs


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe.We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

MyLabs are the world's leading collection of online homework, tutorial, and assessment products designed with a single purpose in mind: to improve the results of all higher education students, one student at a time. We are looking for a talented, driven, and entrepreneurial leader to build and execute strategy for existing and new products in the MyLabs family. In this role, you will be responsible for identifying customer problems, ideating, exploring, and building solutions. You’ll lead a cross-functional team to develop and refine products that improve learner outcomes and strengthen and extend this market-leading brand.

Reporting to: Head of Product Management, MyLabs

The Role: This position will lead cross-functional efforts to identify and design, scope, and deliver products within the MyLab family. You will work with educators, learners, content experts, marketing, sales, engineering, learning design and more as you deliver great products that improve learner outcomes and maximize instructor impact. You will define and prioritize opportunities to improve the value proposition of MyLabs product offerings in order to provide educators and learners with best in class experiences.

The Candidate: You are an experienced educational technology product manager capable of working effectively in a rapidly changing market and technology landscape. You are comfortable with ambiguity and balancing risk. Your product development mantras are fail-fast and learn-fast. You possess a deep understanding of the teaching and learning challenges present in today’s global classrooms, and you will work with the best Portfolio Management teams in the educational publishing industry to define simple, elegant, and effective product models that address these challenges. You will demonstrate expertise with respect to customers and the competition, exceeding their expectations with the product capabilities you deliver.


  • Ensure that new products align to the MyLabs value proposition and that content and features align to deliver the expected learner outcomes

  • Use data to measure product performance and to drive iterative and consistent improvement

  • Drive pre- and post-release validation activities to ensure releases (expected or actual) deliver on their value propositions

  • Have in depth knowledge of existing products and competition, monitor performance, and identify enhancement opportunities based on industry research/trends, market and customer insight, analytics, focus groups and emerging technology

  • Lead collection and synthesis of customer feedback to inform the MyLabs product roadmap

  • Collaborate with other Product Managers on themes and problems to be solved across disciplines

  • Manage multiple MyLabs products at different stages in the product lifecycle

  • Working with market and discipline experts, identify and define solutions that leverage our expertise in content development, learning design, efficacy, and technology

  • Identify pain points that span disciplines and validate solutions with educators and learners

  • Represent the end to end experience throughout the MyLabs product development process

  • Own and deliver on key product measurements including financial goals, product contribution, NPS scores, digital registration growth, etc.

  • Support alignment of roadmap epics to learner outcomes and weighting epics for impact on learning prior to Weighted Shortest Job First (WSJF) prioritization

  • Accountable for making sure software and content development dependencies are synchronized end to end to ensure successful delivery

  • Help lead cross-functional and cross-discipline initiatives


  • Bachelor’s degree required, MBA or equivalent business experience preferred

  • Ideal candidates will have direct experience with the higher education courseware market

  • Eight years product strategy and/or product management experience

  • Track record of delivering features to market that solve customer problems in a delightful way

  • Demonstrated experience developing compelling product visions and business justifications combined with a track record of successful execution

  • Recognized as an outstanding leader capable of collaborating with senior leadership

Skills and personal qualities

  • Ability to hit the ground running – a confident self-starter, who can manage through influence

  • Ability to translate customer needs and financial goals into product deliverables

  • Experience synthesizing customer inputs into a high-level roadmap that maximizes business value

  • Experience in working with a highly experienced cross-functional team on established products

  • Product development or product marketing experience in publishing tools (print or digital), digital learning applications, eBooks, or other educational technologies

  • Passion for education, technology, and building immersive learning experiences

  • Ability to deal with ambiguity, find creative resolutions and drive for results

  • Track record of taking on big challenges and delivering despite obstacles and limited resources

  • Ability to lead within cross-functional virtual teams spanning multiple regions and cultures

  • Outstanding writing and presentation skills

  • Ability to travel (up to 25%)


Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-MA-Boston

Work Locations: US-MA-Boston-501 Boylston 501 Boylston St Boston 02116

Job: Product Management

Organization: Global Product

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Apr 6, 2017