Pearson C1-Sales Operations Analyst in Boston, Massachusetts

C1-Sales Operations Analyst



This position partnerswith sales representatives and Learning Solutions Consultants in developing andpreparing integrated custom product solutions, specifically custom print andtier one media product. Responsibilities of the position include frequent communicationwith sales reps and Learning Solutions Consultants, potential and currentadopters and department heads in private and public universities and colleges,and a broad array of internal department stakeholders. This role evaluates forscope and feasibility, refines requirements, schedules deliverables, respondsto prototype requests, and establishes the timeline for project submission. Thequalified candidate must display a deep customer service focus, understand thePearson corporate strategy, display strong organizational and projectmanagement skills, and develop strong internal and customer relationships.

This position requiresoccasional travel, with some overnights possible. Relocation assistance is notavailable for this position.


Partner with Sales Reps,Learning Solutions Consultants, potential and current adopters and departmentheads to plan the acquisition and development of new custom products inassigned territory in support of sales and profit targets.

Assess the feasibilityof leads provided, routing qualifying media leads to Learning SolutionsConsultant, and collaborate with the sales rep and customer to develop anddrive the early planning of the appropriate integrated client solution(s).

Manage activitiesdedicated to the planning of the product offering, author management, projectscoping, determination of optimum pricing utilizing established corporatepricing guidelines and systems, development/approval of specifications,schedules, and cost assessments, and project submission. Track project statusand fulfillment and resolve fulfillment / shipping issues.

Learn and understand Pearsoncorporate/sales strategies and efficacy framework, and develop strong internaland external customer relationships to aid in providing comprehensive solutionsfor customers.

Ensure accuracy ofproject specifications and cost estimates for alignment with profitabilitygoals by managing pricing proposals against corporate guidelines

Administer letters ofintent or agreements as needed, in conjunction with internal contractadministration department.

Coordinate inventory requirementswith bookstores and internal constituents in compliance with corporateguidelines for new and existing product.

Provide clear, timely,and appropriate written and verbal communication to internal and externalstakeholders, displaying the appropriate sense of urgency and escalation pathswhen needed

Some travel requiredwith rep/LSC on high level adoptions or to attend regional/national salesmeetings


  • 30%Partner with Sales Reps, Learning SolutionsConsultants, potential and current authors, faculty, and department heads toplan the acquisition and development of new custom products in assignedterritory in support of sales and profit targets.

  • 40%Manage activities dedicated to theplanning of the product offering, author management, project scoping,determination of optimum pricing, development/approval of specifications,schedules, and cost assessments, and project submission.

  • 20%Ensure accuracy of project specificationsand cost estimates for alignment with profitability goals by managing pricingproposals against corporate guidelines

  • 10%Coordinate inventory and pricing decisionsfor new and existing product.



  • BA/BS required.

  • Minimum 3 years ofrelevant professional experience preferably with aspects of sales support,sales operations, and project management. Knowledge of e-learning, serviceproducts, and/or educational publishing desired.

  • Candidate must be highlyproficient in an online business environment including the use of MicrosoftOffice suite, email, online conferencing, and other businessapplications/systems.

  • Excellent organization,time management, prioritization, and list planning skills in a fast pacedenvironment

  • Ability to work andmulti-task in a fast paced environment with accuracy, composure, andadaptability

  • Excellent written andverbal communication skills required.

  • Must be willing totravel up to 10%.


  • To perform this jobsuccessfully, an individual must be able to perform each essential dutysatisfactorily. Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions.

  • This person must be ableto sit or stand at a personal computer for a reasonable length of time typingand reading.

  • Ability to handle a highvolume of work in a short period of time, handle multiple prioritiessimultaneously and operate in a demanding work environment is important.

  • Reliable attendance andpunctuality, particularly during busy seasons, is critical to successfulperformance in this role.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-MA-Boston

Work Locations: US-MA-Boston-501 Boylston 501 Boylston St Boston 02116

Job: Sales

Organization: North America

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Jul 13, 2017

Req ID: 1712067