Pearson C1-Sales Operations Analyst in Boston, Massachusetts

C1-Sales Operations Analyst


* Description *

At Pearson, we’re committed to a world that’s always learningand to our talented team who makes it all possible. From bringing lecturesvividly to life to turning textbooks into laptop lessons, we are alwaysre-examining the way people learn best, whether it’s one child in our ownbackyard or an education community across the globe. We are bold thinkers and standout innovatorswho motivate each other to explore new frontiers in an environment thatsupports and inspires us to always be better. By pushing the boundaries oftechnology — and each other to surpass these boundaries — we create seeds oflearning that become the catalyst for the world’s innovations, personal andglobal, large and small.


This position partners with sales representatives and LearningSolutions Consultants in developing and preparing integrated custom productsolutions, specifically custom print and tier one media product.Responsibilities of the position include frequent communication with sales repsand Learning Solutions Consultants, potential and current adopters anddepartment heads in private and public universities and colleges, and a broadarray of internal department stakeholders. This role evaluates for scope andfeasibility, refines requirements, schedules deliverables, responds toprototype requests, and establishes the timeline for project submission. Thequalified candidate must display a deep customer service focus, understand thePearson corporate strategy, display strong organizational and projectmanagement skills, and develop strong internal and customer relationships.

This position requires occasional travel, with some overnightspossible. Relocation assistance is not available for this position.


  • Partner with Sales Reps, Learning Solutions Consultants, potentialand current adopters and department heads to plan the acquisition and developmentof new custom products in assigned territory in support of sales and profittargets.

  • Assess the feasibility of leads provided, routing qualifying medialeads to Learning Solutions Consultant, and collaborate with the sales rep andcustomer to develop and drive the early planning of the appropriate integratedclient solution(s).

  • Manage activities dedicated to the planning of the product offering,author management, project scoping, determination of optimum pricing utilizing establishedcorporate pricing guidelines and systems, development/approval of specifications,schedules, and cost assessments, and project submission. Track project statusand fulfillment and resolve fulfillment / shipping issues.

  • Learn and understand Pearson corporate/sales strategies and efficacyframework, and develop strong internal and external customer relationships toaid in providing comprehensive solutions for customers.

  • Ensure accuracy of project specifications and cost estimates foralignment with profitability goals by managing pricing proposals against corporateguidelines.

  • Administer letters of intent or agreements as needed, in conjunctionwith internal contract administration department.

  • Coordinate inventory requirements with bookstores and internal constituentsin compliance with corporate guidelines for new and existing product.

  • Provide clear, timely, and appropriate written and verbal communicationto internal and external stakeholders, displaying the appropriate sense ofurgency and escalation paths when needed.

  • Some travel required with rep/LSC on high level adoptions or to attendregional/national sales meetings


  • 30% Partner with Sales Reps, Learning Solutions Consultants,potential and current authors, faculty, and department heads to plan theacquisition and development of new custom products in assigned territory insupport of sales and profit targets.

  • 40%Manage activities dedicated to the planning of the productoffering, author management, project scoping, determination of optimum pricing,development/approval of specifications, schedules, and cost assessments, andproject submission.

  • 20%Ensure accuracy of project specifications and cost estimatesfor alignment with profitability goals by managing pricing proposals againstcorporate guidelines.

  • 10%Coordinate inventory and pricing decisions for new andexisting product.



  • BA/BS required.

  • Minimum 3 years of relevant professional experience preferably with aspects of sales support, sales operations, and project management. Knowledge of e-learning, service products, and/or educational publishing desired.

  • Candidate must be highly proficient in an online business environment including the use of Microsoft Office suite, email, online conferencing, and other business applications/systems.

  • Excellent organization, time management, prioritization, and list planning skills in a fast paced environment.

  • Ability to work and multi-task in a fast paced environment with accuracy, composure, and adaptability.

  • Excellent written and verbal communication skills required.

  • Must be willing to travel up to 10%.


  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This person must be able to sit or stand at a personal computer for a reasonable length of time typing and reading.

  • Ability to handle a high volume of work in a short period of time, handle multiple priorities simultaneously and operate in a demanding work environment is important.

  • Reliable attendance and punctuality, particularly during busy seasons, is critical to successful performance in this role.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-MA-Boston

Work Locations: US-MA-Boston-501 Boylston 501 Boylston St Boston 02116

Job: Sales

Organization: North America

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: May 8, 2017

Req ID: 1708666